ABSTRACT This research is aimed at providing an objective evaluation of the contributions of technological advancement towards the job satisfaction of secretaries. During the course of the study, some related works of many renowned authors and eminent scholars were reviewed. The bulk of information required for this study was gathered through various data collection methods. Prominent amongst them was the questionnaire method. Others were personal observations and discussion. The p...
ABSTRACT Stress has been well known to have negative effects on the lives of individuals including their health, social interactions and work. This study looked into the effect stress has on the secretary’s job performance. The study defined stress to be ‘the body’s reaction to any change that requires an adjustment or response’. Purposive Sampling technique was used to sample secretaries from various department within the Ministries compound of New Juaben Municipality of the Easte...
1.0INTRODUCTION 1.1BACKGROUND OF THE STUDY In order to carry out a meaningful research into the job prospects of secretaries, it may be necessary to attempt a definition of a secretary and the functions he/she is expected to perform. A secretary is someone who assists a top executive in the office by performing his/her secretarial duties, skillfully and who possesses the ability to relieve the executive of certain administrative tasks. Also, Marshal (1973:2) defined secretary as an Assistan...
ABSTRACT The objectives of this Research project is on examine the problems of the secretarial studies Department is the Institute of Management and Technology Enugu, to high light possible solutions. Three groups of people in the department were selected for this study, using stratified random sampling method. The researchers used primary source though structured questionnaire and oral interview in gathering useful data from the officials of the department. The researchers also obtained d...
ABSTRACT Historically, people drifted into secretarial work after studying basic shorthand and typing, often beginning in the typing pool and processing from junior to senior secretary, then to personal assistant. Traditional duties or traditional way of practicing secretarial profession have become enhanced, the job has developed into a key role in the organization and secretaries no hold valuable positions an essential piece of corporate and economy organization. A secretarial career has m...
ABSTRAT This project is on the challenges of word processor to secretaries in some selected financial institutions in Enugu state. Questions have been asked on whether word processor had a problems in secretarial practice or not? Will the introduction of word processor not make additional demands on the secretary in terms of skill training and finally, will it not straight away leads to redundancy and subsequently loss of job for some secretaries. The project comprises of five chapters. Ch...
ABSTRACT The student’s industrial work experience scheme (SIWES) Relevance to the Department of Secretarial Studies was researched upon. The instruments used was questionnaire ands this questionnaire items were used to answer the research questions. The results were collected and analyzed in the chapters that make up this study Journals, Encyclopedia and project works of others scholars were used in the review of literature. Students of the department of secretarial studies of Institute of ...
ABSTRCAT It was write aim of identifying the major contributions of the secretary to the success of banking administration and determining whether the secretary could be avoided in the scheme of activities without much problems that a through research was carried out in First Bank of Nigeria PLC Enugu both in the Head Office and two branches. The purpose of which was to find answers to this and other pertinent questions by examining the duties, roles and the very functions, which make the se...
ABSTRACT This study was conducted to find out the study of the effect of managers leadership style on the secretary’s productivity. In order to do this the following research question were used. a.Does leadership styles effect secretary’s productivity b.Is the leadership style adopted by your office manager contributing to the achievement of the organizations goals and objectives. c.Does the office manager consider the feelings of his subordinates before taking his decisions? Questionnair...
ABSTRACT The functions of the sectary has changed drastically at present due to largely to the the introduction of modern automation in offices. The use of new machines like computers, facsimile, automatic typewriters, word processes etc has generated new business abilities and new job opportunities for secretaries. However, it is also feared that this has posed a lot of challenges to secretaries. Hence the need for this research work which statement of the problems has to do with. 1.To dete...
ABSTRACT This research study was undertaken to investigate “The effects of the managers leadership style on the secretaries productivity in ANAMMCO. The population consist of all secretaries with ordinary National Diploma (OND) and Higher National Diploma (HND) certificates. The sample consist of 38 secretaries in ANAMMCO and out of which the researcher was able to collect responses from 30 secretaries for analysis. The questionnaire was the instrument used for data collection. The data we...
ABSTRACT The main purpose of this study is to find out the problems of communication on organizational success using the Anambra Motor manufacturing Company ANAMMCO as a study. In line with this, three research questions were framed. The sample size used was so of the senior and middle level executive from different department of the company to whom questionnaires were distributed Their responses were analyzed and this led to the following findings. •Communication integrates organizational ...
ABSTRACT Why are banks established? Actually banks are established to make profit. Are these profit made at the expenses of the customers? Or is it as a result of the services provided by these banks? It the aim of this research work to find out if banks apply the marketing concepts. Is customers satisfaction what these banks attain to achieves. This research work has five chapter. Chapter one contain a general discussion of the marketing concepts as seen by different people. It went f...
ABSTRACT This study aimed at comparing secretarial profesion of yesterday and today. The problem observed in the study was that there is need to examine the productivity and efficiency of secretaries of yesteryears and today. The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology. Thus, this study was carried out among secretaries and business executive who have secretar...
ABSTRACT The purpose of this research is to find out, compare and analyse the attitude of male and female students towards shorthand course in the Institute of Management and Technology (IMT), Enugu. The researchers were guided by the shorthand attitude scale (SAS) relating to students attitude towards shorthand course, the difference between male and female students attitudes towards shorthand course in the Institute of Management, Enugu. Also to find out the implication of lack of adequ...