Human Relations And Job Performance In Ghanaian Mining Industries: A Case Study Of Anglogold Ashanti

ABSTRACT

The study assessed human relations and job performance in Anglo Gold Ashanti Limited at Obuasi . Four research questions were formulated to guide the study. A descriptive survey design was employed. All workers of Anglo Gold Ashanti at Obuasi constituted the population. The population was rendered into stratas which represented the five divisions or departments in the company out of which 3% of the respondents were randomly sampled from each which resulted in the selection of 131 respondents.

In order to gather enough data for the study a questionnaire was used. All the items were mainly close-ended items on a likert-type scale and were generated from the research questions. The data gathered with the instrument were analyzed and interpreted to provide answers to the research questions by using frequencies, percentages and means and standard deviation. The direction of responses was determined by computing the mean of means and testing of hypothesis using the independent sample t-test at a p-value of 0.05.

The investigation revealed that employees were provided with various channels of communication with the least being the magazines and that communication had a positive influence on their performance. Supervisors were democratic and this largely influenced their performance. The welfare services provided were considered to have improved performance only to some extent. It was recommended that employees should be made part of decisions concerning job schedules and target setting to get them committed to the work.