Human Resource Management Practices and Job Satisfaction of Health Workers in Mbarara Regional Referral Hospital

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TABLE OF CONTENTS

Pages

Title ...................................................................................... .

Declaration.............................................................................. 11

Dedication............................................................................... 111

Acknowledgement..................................................................... 1v

Acronyms................................................................................. v

Table or contents....................................................................... VI

List ortables......................................................................... ... Vill

Abstract.................................................................................. 1x

I. CHAPTER ONE: INTRODUCTION

1.1 Background to the study ...................................................... .

1.2 Statement of'the problem...................................................... 9

1.3 Purpose of'the study............................................................. 9

1.4 Study Objectives................................................................. I 0

1.5 Research Questions.......................................................... 10

1.6 Scope or the study............................................................... 10

1.7 Signilicance...................................................................... 10

CHAPTER T\VO: LITER.A TURE REVIEW

2.0 Introduction .................................................................... .

'.'..1 Reward management practices and job satisfaction ........................ .

2.2 Employee relations practices and job satisfaction .......................... .

2.3 Employment development practices and job satisfaction ................. .

CHAPTER TI-IRl~E: METHODOLOGY

12

12

16

20

3.0 Introduction...................................................................... 2..\

3.1 Research Design................................................................. 24

3.2 Population and sample.......................................................... 24

3 .. 1 Sampling techniques........................................................ 25

3.4 Data Collection methods and Tools.......................................... 25

3.5 Data Analysis..................................................................... 26

3.6 Research Procedure................................................................ 27

\' 11

3.7 Limilalions of the study.......................................................... 27

CHAPTER FOUR: DATA PRESENTATION, ANALYSIS, INTERPRETATION

4.0 Introduction ...................................................................... .

4.1 Socio-Economic Characteristics of the Respondents ...................... .

4.2 Research Question One ........................................................ ..

4.3 Research Question Two ........................................................ ..

4.4 Research Question Three ........................................................ .

28

28

,,

.L

,,

.u

34

CHAPTER FIVE: DISCUSSION, CONCLUSION AND RECOMMENDATIONS

5.0 Introduction........................................................................ 36

5.1 Discussion............................................................................ 36

5.2 Conclusions.......................................................................... 45

5.3 Recommendations.................................................................. 46

5.4 Suggestions for further studies................................................... 49

Ref'erences............................................................................... 50

Appendix

Appendix A: Introductory Leller

Appendix 13: Questionnaire to the health workers

Appendix C: Interview Guide to health workers

,\ppcndix D: Documentary Analysis

ABSTRACT The research aimed at investigating the effect of Human Resource Management practices on job satisfaction of health workers at Mbarara Regional Referral Hospital. Its objectives were to; to determine the effect of reward management practices on job satisfaction; investigate the effect of employee relations' practices on job satisfaction and to establish the effect of employee development practices on job satisfaction. The researcher used questionnaires. interview guides and documents to get data from 30 respondents who included nurses. midwives. doctors and hospital administrators. From the results, it was discovered that employees' relations do not affect job satisfaction at MRRH. it was also discovered that though most respondents agreed that there were some frm11s of employee relations· practices at MRRH. they did not very much a!Tecl job satisfaction or the health workers. Most respondents were even aware or these employee relations· practices but majority strongly disagreed that these were affecting job satisfaction al the hospital and it was also discovered that the hospital does not have wellstructured or pre-designed training and development programmes catering for all the employees. In conclusion workers at MRRH are paid relatively low salaries in comparison to what private hospitals pay to the same category of staff. Generally. commitment and compliance to li.ilfill organizational goals is a gesture or dedication to a vocation and a feeling or love for humanity since majority of health workers showed dissatisfaction with the terms and conditions of employment, participation and involvement in decisionmaking as well as organizational communication. Basing on these conclusions. the researcher recommends that there is need to design a reward strategy that seeks to pay attracti\'e salary compared to what similar organizations pay to gain competitive advantage and maintain the workers using compa-ration, he also recommends that there is need to use of different types of reward including both material and psychological payolls and that there is need to ensure effective communication in the organization through regular meetings and proper communication channels

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APA

Frontiers, E. & SLYVESTRE, A (2022). Human Resource Management Practices and Job Satisfaction of Health Workers in Mbarara Regional Referral Hospital. Afribary. Retrieved from https://afribary.com/works/human-resource-management-practices-and-job-satisfaction-of-health-workers-in-mbarara-regional-referral-hospital

MLA 8th

Frontiers, Edu, and AINEBYOONA SLYVESTRE "Human Resource Management Practices and Job Satisfaction of Health Workers in Mbarara Regional Referral Hospital" Afribary. Afribary, 05 Aug. 2022, https://afribary.com/works/human-resource-management-practices-and-job-satisfaction-of-health-workers-in-mbarara-regional-referral-hospital. Accessed 07 Aug. 2022.

MLA7

Frontiers, Edu, and AINEBYOONA SLYVESTRE . "Human Resource Management Practices and Job Satisfaction of Health Workers in Mbarara Regional Referral Hospital". Afribary, Afribary, 05 Aug. 2022. Web. 07 Aug. 2022. < https://afribary.com/works/human-resource-management-practices-and-job-satisfaction-of-health-workers-in-mbarara-regional-referral-hospital >.

Chicago

Frontiers, Edu and SLYVESTRE, AINEBYOONA . "Human Resource Management Practices and Job Satisfaction of Health Workers in Mbarara Regional Referral Hospital" Afribary (2022). Accessed August 07, 2022. https://afribary.com/works/human-resource-management-practices-and-job-satisfaction-of-health-workers-in-mbarara-regional-referral-hospital