IMPACT OF MOTIVATION ON EMPLOYEE PERFORMANCE IN WATER AND SANITATION SERVICES IN KENYA, HOMABAY COUNTY.

Employee performance in the water and sanitation sector is crucial for ensuring the effective delivery of essential services to communities. This study investigates the impacts of motivation on employee performance within this sector, focusing on Homabay Water and Sanitation Services (HOMAWASCO), Homa Bay County, Kenya. The research objectives are to determine the effects of rewards, incentives, and the nature of work on employee performance. Through a mixed-methods approach involving surveys, interviews, and data analysis, the study examines the perceptions and experiences of employees working in water and sanitation services at HOMAWASCO.

The findings reveal that motivation significantly influences employee performance in

this sector. Rewards, including monetary incentives and non-monetary recognition, are

found to positively impact employee motivation and performance. Incentive programs,

such as performance-based bonuses and career advancement opportunities, also play

a crucial role in driving employee engagement and productivity. Furthermore, the

nature of work, characterized by factors such as task variety, autonomy, and

complexity, is identified as a key determinant of employee satisfaction and

performance.

These findings contribute to the existing literature on motivation and employee

performance in the context of water and sanitation services, providing insights for

policymakers, managers, and practitioners in the field. The study suggests the

importance of implementing comprehensive motivational strategies that encompass

rewards, incentives, and considerations for the nature of work to enhance employee

engagement and performance. By prioritizing employee motivation and well-being,

organizations can create a conducive work environment that fosters productivity,

innovation, and sustainability in the water and sanitation sector.

Keywords: Motivation, Employee Performance, Rewards, Incentives, Nature of Work,

Water and Sanitation Services, Homa Bay County, Kenya.