JOB SATISFACTION AND EMPLOYEE COMMITMENT AT NYAME YIE COLD STORES LIMITED IN TAKORADI

ABSTRACT The study sought to examine the level of job satisfaction and employee commitment at Nyame Yie Cold Stores Limited. Data were collected from 150 employees were used through census in order to ensure high representativeness and generalisation. The main instrument for the study was the questionnaire. The SPSS (Version 10.0) software was used to analyse the data. The results were presented in frequency tables. The study found varied levels of satisfaction with different indicators. For example, in terms of remuneration, the result shows that, slightly more than half of the respondents were satisfied with the monthly salary at the workplace. Similarly, with regards to advancement in the organisation, the majority of the employees were dissatisfied with all the three indicators used to measure the construct. For example, in all the three indicators, more than two-thirds indicated their dissatisfaction. Finally, punctuality to work, reporting at the right time to work and closing at the right time were the only variables where respondents were actually not too certain to comment. This really indicates that punctuality to work and coming to work on time are a big challenge in the company and that if left unchecked has the potential to affect the company's productivity. It is therefore recommended that management should put measures in place for improving punctuality to work, since this has a great potential to prevent the company from achieving its targets. It is also recommended that employees should be given the opportunity for advancement in the organisation through study leave and other packages.