ABSTRACT
One of the major organizational problem has been the unsatisfactory behaviors of workers about their management and organizations.
In view of this, the study of morale of employees in a profit driven organization was carried out using union Bank Plc Abakaliki Branch as a case study.
The population for the study comprised all the staff in union bank Plc Abakaliki Branch. A survey method of research was used in carrying out the research.
Questionnaires and personal interview were the instrument used for data collection.
Tables and simple percentage were used in answering the questionnaire.
The findings of the study were. That the workers enjoy their work and there is a good friendly relationship between them and the management which help to boos their morale; that there are good pay related incentives and benefits available to employees which help to boost the morale of the workers, that positive relationship exist between staff morale productivity profit level. That cross training is a very strong technique in boosting employee morale; that the number of hours they work each weeks is too long and this lowers their morale.
Based on the findings, some recommendation were made to enhance employees morale as w ell as achievement of corporate goals.
TABLE OF CONTENTS
COVER PAGE
TITLE PAGE
APPROVAL PAGE
CERTIFICATION
DEDICATION
ACKNOWLEDGMENT
ABSTRACT
TABLE OF CONTENT
CHAPTER ONE
INTRODUCTION
1.1BACKGROUND OF THE STUDY
1.2STATEMENT OF PROBLEMS
1.3RESEARCH OBJECTIVES
1.4RELEVANCE OF THE STUDY
1.5SCOPE OF THE STUDY
1.6RESEARCH QUESTION
1.7LIMITATION OF STUDY
1.8DEFINITION OF TERMS
CHAPTER TWO
LITERATURE REVIEW
2.1THE CONCEPT OF MORALE
2.1.1GENERAL CONSIDERATIONS IN BUILDING MORALE
2.2BOOSTING EMPLOYEE MORALE
2.3THE RELATIONSHIP BETWEEN MOTIVATION & EMPLOYEE MORALE
2.4EMPLOYEE MOTIVATION THE ORGANIZATIONAL ENVIROMENT AND PRODUCTIVITY
2.5.1MORQALE IN MOTIVATING WORK ENVIRONMENT
2.5MOTIVATION AS THE KEY TO PERFORMANCE IMPROVEMENT.
2.5.1HOW TO MOTIVATE EMPLOYEE TO BOOST THEIR MORALE
2.6COMMON MYTHS ABOUT EMPLOYEE MORALE
2.7BASIC PRINCIPLES TO REMEMBER AND STEPS TO TAKE TO ENHANCE EMPLOYEE
2.8CROSS-TRAINING AS A MORALE BOOSTER AND PROBLEM-SOLVING TECHNIQUES
REFERENCE
CHAPTER THREE
3.1RESEARCH METHODOLOGY
3.2SOURCES OF DATA
3.3POPULATION OF THE STUDY
3.4SAMPLE SIZE DETERMINATION
3.5DEVELOPMENT AND ADMINISTRATION OF THE RES EARCH INSTRUEMENT
3.6METHOD OF DATA ANALYSIS
REFERENCE
CHAPTER FOUR
4.1PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
REFERENCE
CHAPTER FIVE
5.1SUMMARY OF FINDINGS
5.2RECOMMENDATIONS
5.3 CONCLUSION
5.4AREAS FOR FURTHER RESEARCH
BIBLIOGRAPHY
APPE NDIX 1
APPWENDIX II