ABSTRACT
This research project was embarked upon to study the problems of Revenue Generation in Government owned Companies case study of National Electric Power Authority (NEPA) Enugu district. The meaning of revenue was briefly reviewed. The sources of revenue generation and problem of revenue generation in some of the government owned companies via, NITEL, NIPOST. Nigeria stock exchange and other were highlighted.
The research was able to study sources of government revenue like taxes, Tollgates etc.
The district groups of people were chosen, customers and staff of NEPA. A sample size of 398 customers and 216 staff were used for the study. Two separated questionnaires were designed for the two separate samples and distributed among them. Interviews were conducted at he offices where the customers queued up to pay their NEPA bills as a first hand source of information.
Four research questions were formulated which comprises the inefficiency in Meter reading, the extent of delay in dispatch of bills. Also tested was the extent of vandalization of NEPA facilities as it affects the NEPA organization and the customers in general. Many information got from the customers of NEPA Enugu District is that they do receive crazy bills and the bills are not received at the appropriate time. Also that at times they do stay in blackout for up to one week without light.
Information gotten from the staff of NEPA Enugu District is that their greatest enemies are vandals because as a result of that, NEPA spent a huge amount of revenue in restoring these vandalized facilities.
Based on these the research made some recommendations on how NEPA can curb these inefficiencies in them and how they can protect their facilities against vandalization.
TABLE OF CONTENT
Cover page…………………………………………..i
Title page……………………………………………….ii
Approval page…………………………………………..iii
Dedication…………………………………………..iv
Acknowledgment………………………………………v
Table of contents …………………………………………..vi
List of Table………………………………………….. vii
Abstract ………………………………………………… viii
CHAPTER ONE
Introduction
1.1Background of the Study.....1
1.2Statement of the Problem.... 13
1.3The Purpose of the Study ..... 14
1.4The Delimitation of Study ..... 15
1.5Research of Questions ...... 15
1.6Null Hypothesis ......16
1.7Significance of the Study ..... 18
CHAPTER TWO
2.1Introduction ........ 21
2.2Revenue Generation on other
Government parastatal and Institutions .. 34
2.3Revenue Generation in the Federal State
and local Government Areas. .... 40
2.4Revenue Generation Problems in
NEPA General ...... 40
2.5Summary of Review Literature .... 48
CHAPTER THREE
3.0Research Methodology ...... 49
3.1Research design ....... 49
3.2Area of Study....... 49
3.3Population of the Study .....50
3.4Sample and sample Procedure .... 52
3.5Reliability of the instrument ..... 55
3.6Method of data collection ..... 56
3.7Method of data analysis..... 57
CHAPTER FOUR
4.0Data Presentation and Analysis of Results 59
4.1Audit of research Question
4.2Test of Hypotheses
CHAPTER FIVE
5.0Discussion, Conclusion, Implications,
suggestion and Limitation of the Study... 68
5.1Discussion of Results..... 68
5.2Conclusion
5.3Implications of the results
5.4Recommendations ...... 77
5.5Suggestions of Further Research.... 79
5.6Limitation of the Study ...... 79
References ....... 81
Appendices ....... 85
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