Recruitment and Employee Performance: A case study of National Water And Sewarage corporation (nwsc)-, kansanga branch.

Abstract

National Water and Sewerage Corporation (NWSC) was a water supply and sanitation company in Uganda. It was 100% owned by the Government of Uganda. NWSC was formed in 1972 by decree, to serve the urban areas of Kampala, Entebbe and Jinja. In 1995, NWSC was re-organized under the NWSC Statute. The company was given more authority and autonomy and the mandate to operate and provide water and sewerage services in areas entrusted to it, on a sound, commercial, and viable basis. In 1988, NWSC took over water and sanitation services in Mbale, Tororo, Masaka, and Mbarara. In 1997, Kasese and Foti Portal were handed over to NWSC, followed by Kabale in 1999. As of June 2009, the following Ugandan cities and towns received services from NWSC. Like any other branch country wide, NWSC- Kansanga branch provided equal employment oppo1iunities to its employees while utilizing both external recruitment often effected via the media channels in form of advertisements and internal recruitment through promotions, transfers, demotions among others(Liz report,2008) Theoretical perspective The study on recruitment and employees performance was guided by Critical Factor Theory of recruitment which stipulated that there were instances when a candidate was unable to choose an organization, out of alternatives based on objective factors such as Pay and perks, Location, Opportunity for career growth, Nature of work, Educational opportunities among others or subjective factors such as the image of the organisation, personality compatibility for the position, competence and best fit. This was due to many reasons such as limited contact and insufficient data, in regards to the organisation or his own inability to analyse and come to any firm conclusion. In such cases, ce1iain critical factors observed by him during his interview and contact with personnel of the organisation had profound influence lD his decision process. It must be remembered that the theoretical base given above, was developed by Behilng and others and was mostly influenced by the labour conditions which existed in developed countries like USA and western European nations like UK, France, and Germany