THE EFFECT OF INCENTIVE AS A TOOL FOR EMPLOYEES’ MOTIVATION AND JOB PERFORMANCE (A STUDY OF CIVIL SERVANT OF LAGOS STATE SECRETARIAT, ALAUSA, IKEJA)

Gbenga Fayemiwo 70 PAGES (15174 WORDS) Project
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ABSTRACT

This research work examined the effect of incentive as a tool for employees’ motivation and job performance (a study of Civil Servant of Lagos State Secretariat, Alausa, Ikeja). The specific objectives were to determine if there is a relationship between incentive and employee motivation, to determine the effect of incentive and motivation on job performance, to determine which factors contribute to workers motivation, to determine the relationship between extrinsic rewards and employees’ performance, to determine the relationship between intrinsic rewards and employee‘s performance and lastly to assessed the extent to which motivation is adopted by Lagos State Government (the Secretariat Alausa). In order to achieve these objectives, the study adopted quantitative research design while the population was employees’ of Civil Servants of Lagos State Secretariat, Alausa, Ikeja. The sample size was 200 employees of the Civil Servants of Lagos State Secretariat, Alausa, Ikeja obtained using convenience sampling technique. Non-parametric test statistic of Chi-square (X2) was used as the statistical tool for testing the postulated hypotheses. Findings showed that there is significant relationship between incentives and employee motivation. Also, we accept the hypothesis that states that effect of incentive and motivation has a significant relationship on job performance. Finally, there is significant relationship between motivation adopted by Lagos State (The Secretariat, Alausa) and Job performance. It was therefore recommended that the motivational scheme of Lagos State Secretariat is satisfactory but can be improved. Also if pay is to motivate or indeed have many positive influences at all, management should make it fair and compensate the work done. Staff training and development programmes and regular consultation by management on staff welfare should be pursued vigorously to have a sense of belonging and tends to prepare them for higher responsibilities. Finally the results of performance evaluation should necessarily be the base for both appreciation and punishment, especially when using either positive or negative incentives as to guarantee achieving the purposes of incentive and bonuses regulations.


CHAPTER ONE: INTRODUCTION
1.1 Background of the Study 1
1.2 Statement of the Problem 4
1.3 Aim and Objectives of the Study 5
1.4 Relevant Research Questions 5
1.5 Relevant Research Hypotheses 5
1.6 Significance of the Study 6
1.7 Scope of the Study 6
1.8 Definition of Terms 6
References 8
CHAPTER TWO: LITERATURE REVIEW
2.0 Preamble 9
2.1 Definition of Motivation 9
2.1.1 Types of Motivation 11
2.1.2 Process of Motivation 11
2.1.3 Incentive 12
2.1.3.1 Types of Incentives 13
2.2 Theoretical Framework 15
2.2.1 Equity Theory 15
2.2.2 Expectancy theory 16
2.2.3 Goal-setting theory 16
2.2.4 McClelland’s Achievement Motivation Theory 17
2.2.5 Maslow Hierarchy of Needs Theory 17
2.2.6 Theory X and Theory Y 18
2.3 Empirical Review of Previous Works in the Area of Study 19
2.3.1 Factors affecting Employees’ Motivation and Performance 23
2.4 Job Performance 24
References 26
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Preamble 32
3.2 Research Design 32
3.3 Population of the Study 33
3.4 Sampling Procedure and Sample size 33
3.5 Data Collection Instrument and Validity 33
3.6 Method of Data Analysis 34
3.7 Limitation of the Methodology 34
References 35
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Introduction 36
4.2 Presentation and Analysis of Data 36
4.3 Test of Hypotheses 47
4.4 Discussion of Findings 51
References 53
CHAPTER FIVE: SUMMARY CONCLUSION AND RECOMMENDATIONS
5.1 Summary 54
5.2 Conclusion 54
5.3 Recommendations 55
Bibliography 57
Appendix I 65
Appendix II 66
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APA

Gbenga, F (2019). THE EFFECT OF INCENTIVE AS A TOOL FOR EMPLOYEES’ MOTIVATION AND JOB PERFORMANCE (A STUDY OF CIVIL SERVANT OF LAGOS STATE SECRETARIAT, ALAUSA, IKEJA). Afribary.com: Retrieved November 25, 2020, from https://afribary.com/works/the-effect-of-incentive-as-a-tool-for-employees-motivation-and-job-performance-a-study-of-civil-servant-of-lagos-state-secretariat-alausa-ikeja

MLA 8th

Fayemiwo, Gbenga. "THE EFFECT OF INCENTIVE AS A TOOL FOR EMPLOYEES’ MOTIVATION AND JOB PERFORMANCE (A STUDY OF CIVIL SERVANT OF LAGOS STATE SECRETARIAT, ALAUSA, IKEJA)" Afribary.com. Afribary.com, 04 Oct. 2019, https://afribary.com/works/the-effect-of-incentive-as-a-tool-for-employees-motivation-and-job-performance-a-study-of-civil-servant-of-lagos-state-secretariat-alausa-ikeja . Accessed 25 Nov. 2020.

MLA7

Fayemiwo, Gbenga. "THE EFFECT OF INCENTIVE AS A TOOL FOR EMPLOYEES’ MOTIVATION AND JOB PERFORMANCE (A STUDY OF CIVIL SERVANT OF LAGOS STATE SECRETARIAT, ALAUSA, IKEJA)". Afribary.com, Afribary.com, 04 Oct. 2019. Web. 25 Nov. 2020. < https://afribary.com/works/the-effect-of-incentive-as-a-tool-for-employees-motivation-and-job-performance-a-study-of-civil-servant-of-lagos-state-secretariat-alausa-ikeja >.

Chicago

Fayemiwo, Gbenga. "THE EFFECT OF INCENTIVE AS A TOOL FOR EMPLOYEES’ MOTIVATION AND JOB PERFORMANCE (A STUDY OF CIVIL SERVANT OF LAGOS STATE SECRETARIAT, ALAUSA, IKEJA)" Afribary.com (2019). Accessed November 25, 2020. https://afribary.com/works/the-effect-of-incentive-as-a-tool-for-employees-motivation-and-job-performance-a-study-of-civil-servant-of-lagos-state-secretariat-alausa-ikeja