TABLE OF CONTENTS
DECLARATION ii
ABSTRACT iii
KEY WORDS iv
ACKNOWLEDGEMENTS v
DEDICATION vi
TABLE OF CONTENTS vii
LIST OF TABLES xii
LIST OF FIGURES xiii
CHAPTER ONE: INTRODUCTION
Background to the Study 1
Statement of the Problem 3
Purpose of the Study 5
Research Objectives 5
Research Questions 6
Significance of the Study 6
Delimitations 7
Limitations 7
Definition of Terms 9
Organization of the Study 9
CHAPTER TWO: LITERATURE REVIEW
Introduction 11
Conceptual Framework 11
Theoretical Framework of the Study 13
Progression of Job Withdrawal Theory 13
Concept of Lateness 14
Causes of Lateness 15
Low Commitment to Work 17
Personal Characteristics 17
Occupational Characteristics 18
Effects Of Lateness To Work 25
Low Efficiency or Productivity 25
Low Confidence 25
Cost26
Absenteeism 26
Remedies to Lateness at Work 28
Step1: Setting Ground Rules 30
Step 2: Documenting Violations and Counsel30
Step 3: Using Formal Discipline Process 31
Step 4: Recognizing larger Workplace Issues can go a long way toward Fixing Issue 31
Concept of Productivity 31
Employee Productivity 33
Effectiveness 34
Efficiency 34
Motivational Factors affecting Productivity 35
Intrinsic Motivational Factors 35
Employee Well-Being 35
Relationship with Co-workers 37
Relationship with Managers 39
Extrinsic Motivational Factors 42
Work Environment42
Compensation 44
Training and Career Development46
Theories of Motivation 49
Critique of the Theory 54
Relevance of the Theory 57
Frederick Herzberg Two-Factor Theory 57
Hygiene Factors 59
Motivation Factors 60
Critique of the Theory 61
Relevance of the Theory 62
Victor Vroom’s Expectancy Theory 63
Critique of the Theory 69
Relevance of the Theory 70
Factors Affecting Motivation 71
Dilemma Managers face in Motivating Employees 72
The Nexus between Motivation and Productivity 75
Empirical Evidence of Related Studies 77
CHAPTER THREE: RESEARCH METHODS
Introduction 83
Research Design 83
Study Area 83
Population 85
Sample and Sampling Procedure 86
Data Collection Instrument87
Data Collection Procedure 88
Data Processing and Analysis 88
Ethical Consideration 89
CHAPTER FOUR: RESULTS AND DISCUSSION
Introduction 90
Data Presentation 90
Gender of Respondents 92
Age of Respondents 92
Number of Year Employed 92
Rank/Position of Respondent:92
Research Question One: Causes of Lateness Among the Non-teaching Staff 93
Research Question Two: Effect of Lateness on Employee Productivity 98
Research Question Three: Measures Used to Control Lateness 102
Research Question Four: Challenges Faced by Management in Checking Lateness 104
Discussion of Results 105
Causes of Lateness 105
Lateness and its relationship with productivity in the Ghana Education Service 106
Measures used in Controlling Lateness 107
Challenges faced by Managers in Controlling Lateness 108
CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATION
Introduction 109
Summary of Findings 109
Conclusions 111
Recommendations 111
Suggestion for Further Research 112
REFERENCES 113
APPENDIX A 128
APPENDIX B 132
Project, S. & Project, S (2021). THE EFFECTS OF LATENESS TO WORK AND PRODUCTIVITY OF GHANA EDUCATION SERVICE. Afribary. Retrieved from https://afribary.com/works/the-effects-of-lateness-to-work-and-productivity-of-ghana-education-service-a-case-study-of-the-non-teaching-staff-in-the-sunyani-municipality
Project, Scopus, and Scopus Project "THE EFFECTS OF LATENESS TO WORK AND PRODUCTIVITY OF GHANA EDUCATION SERVICE" Afribary. Afribary, 06 May. 2021, https://afribary.com/works/the-effects-of-lateness-to-work-and-productivity-of-ghana-education-service-a-case-study-of-the-non-teaching-staff-in-the-sunyani-municipality. Accessed 05 Nov. 2024.
Project, Scopus, and Scopus Project . "THE EFFECTS OF LATENESS TO WORK AND PRODUCTIVITY OF GHANA EDUCATION SERVICE". Afribary, Afribary, 06 May. 2021. Web. 05 Nov. 2024. < https://afribary.com/works/the-effects-of-lateness-to-work-and-productivity-of-ghana-education-service-a-case-study-of-the-non-teaching-staff-in-the-sunyani-municipality >.
Project, Scopus and Project, Scopus . "THE EFFECTS OF LATENESS TO WORK AND PRODUCTIVITY OF GHANA EDUCATION SERVICE" Afribary (2021). Accessed November 05, 2024. https://afribary.com/works/the-effects-of-lateness-to-work-and-productivity-of-ghana-education-service-a-case-study-of-the-non-teaching-staff-in-the-sunyani-municipality