THE IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE

ABSTRACT

The role of organizational culture has received considerable and sustained attention with both practicing managers and organizational researchers. This dissertation seeks to examine the impact of organizational culture on work performance of employees of Ghana Airports Company Limited. To achieve the above objective, the case study approach was used; the population sample frame is 100, of staff who are 2 years and above. The research used 2 years and above because it wants to find out why staffs are still here after 2 years of working with the same organization (Ghana Airports Company Limited). Data was collected from a total number of 85 employees using a structured questionnaire to access the values, characteristics, relationships on organizational performance and how it can influence employee performance. The findings of the study revealed that performance of workers are greatly influenced by the culture. Also, most workers supported the fact that good relations between workers and customers make them do their job with joy to achieve their overall objectives. Secondly work values have improved discipline, time management, and punctuality, motivates and help maintain morals. The study concludes that organizational culture helps improve employee performance as well as a source of motivation to workers because motivation is not only monetary. Organizations should pay much attention to their orientation programmes which serves as a way of inculcating culture into workers which will motivates them to perform. Orientation should also be compulsory and done yearly to remind existing staff of who they are as an organization.