The purpose of this study was to determine the impact of performance
appraisals on employee performance. The specific objectives of the study were to
determine the methods used in performance appraisals, investigate the factors affecting
employee performance and the effect of performance appraisal on employee
performance. The methods used for data collection was questionnaires for the nonsupervisory
Based on the findings it was observed that employees were rated according to
their initiative capabilities, communication capability, customer relations, efficiency and
punctuality and attendance of work. The major factors that could counter employee
performance are lack of good equipment and insufficient funds. Most of the
respondents agreed that performance appraisal in the company is not meeting its
intended purpose of improving employee performance but could do so if it is done
properly and taken seriously. In chapter five, development of solutions to the problem,
summary of the findings and conclusions were attempted.
The study recommended that the objective of appraisal should be made clear to
all employees before appraisal takes place and employees should accept it. Employees
should participate in the designing of the appraisal system and criteria. Besides,
employees should be given training that lets them know how to conduct evaluation and
the purpose of evaluation. This because most of the employees did not know the
objective and criteria used in evaluating their performance.
Research, S. (2022). THE IMPACT OF PERFORMANCE APPRAISSAL ON EMPLOYEE PERFORMANCE: A CASE STUDY OF DAHABSHIIL MONEY TRANSFER SERVICE KIGALI-RWANDA. Afribary. Retrieved from https://afribary.com/works/the-impact-of-performance-appraissal-on-employee-performance-a-case-study-of-dahabshiil-money-transfer-service-kigali-rwanda
Research, SSA "THE IMPACT OF PERFORMANCE APPRAISSAL ON EMPLOYEE PERFORMANCE: A CASE STUDY OF DAHABSHIIL MONEY TRANSFER SERVICE KIGALI-RWANDA" Afribary. Afribary, 16 Aug. 2022, https://afribary.com/works/the-impact-of-performance-appraissal-on-employee-performance-a-case-study-of-dahabshiil-money-transfer-service-kigali-rwanda. Accessed 28 Sep. 2022.
Research, SSA . "THE IMPACT OF PERFORMANCE APPRAISSAL ON EMPLOYEE PERFORMANCE: A CASE STUDY OF DAHABSHIIL MONEY TRANSFER SERVICE KIGALI-RWANDA". Afribary, Afribary, 16 Aug. 2022. Web. 28 Sep. 2022. < https://afribary.com/works/the-impact-of-performance-appraissal-on-employee-performance-a-case-study-of-dahabshiil-money-transfer-service-kigali-rwanda >.
Research, SSA . "THE IMPACT OF PERFORMANCE APPRAISSAL ON EMPLOYEE PERFORMANCE: A CASE STUDY OF DAHABSHIIL MONEY TRANSFER SERVICE KIGALI-RWANDA" Afribary (2022). Accessed September 28, 2022. https://afribary.com/works/the-impact-of-performance-appraissal-on-employee-performance-a-case-study-of-dahabshiil-money-transfer-service-kigali-rwanda