THE IMPACT OF STRESS MANAGEMENT ON THE PERFORMANCE OF AN OFFICE MANAGER

Chinelo Dorah Okafor 64 PAGES (12484 WORDS) Project
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ABSTRACT

The main focus of this, study is to find out the effect of stress management on the performance in Nestle Nigeria Plc. Effort has been made to evaluate the existing stress management policies in Nestle Nigeria Plc, with a view to examine the effect of stress on employees performance increase and to identify the variables that are directly or indirectly responsible for employee's performance. In making these study possible, primary and secondary data was used to generate information from respondents which is put at 150. The research designed opted for was descriptive research method. Simple percentage method was used to analyze the questionnaire; Karl Pearson's product moment correlation coefficient was used to test the formulated hypotheses. Findings revealed from the study that stress has effect on employee's performance negatively. It was concluded that proper utilization of time enhances the organizational performance. It was recommended that working environment of workers need to be improved upon in order to afford the workers coping and adjusting to the pressure that tends to emanate from the jobs.

CHAPTER ONE: INTRODUCTION 1

1.1 Background to the Study 1

1.2 Statement of the Study 1

1.3 Objective of the Study 2

1.4 Research Question 2

1.5 Research Hypotheses 2

1.6 Scope of the Study 3

1.7 Limitation of the Study 3

1.8 Significance of the Study 3

1.9 Definitions of Terms 4

1.9 Historical Background of Nestle Nigeria Plc. 4

References 7

CHAPTER TWO: LITERATURE REVIEW

2.1 Introduction 82.2 Modes/Theories 9

2.3 Current Literature Based on such of the Relevant    15

2.4 The Effect Stress Management on an Office Managers Job Performance 18

2.5 Strategies for managing work related stress  19

2.6 Summary of the Chapter 25References 2661

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 introduction 27

3.2 Restatement of Research Questions        27

3.3 Restatement of Research hypotheses 27

34 Research Design 2835 Study Population 28

3.6 Sampling and Sampling Technique 28

3.7 Data Collection Instrument 28

3.8    Method of Data Collection        29

3.9 Method of Data Analysis 29

3.10 Procedure for Data Analysis 29

3.11 Limitation of the Methodology 30

CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND INTERPRETATION

4.1 Introduction  31

4.2 Data Analysis  31

4.3 Respondents characteristics and classification  32

4.4 Presentation and Analysis of Data According to Research Questions 34

4.5 Test of Hypotheses 42

4.6 Discussion of Findings                                     46

CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

5.1 Introduction 47

5.2 Summary of Findings 47

5.3 Conclusion 48

5.4 Recommendations 48

5.5 Limitation of Study 50

5.6 Suggestions for further studies 50

Bibliography 51

Appendix I (Cover Letter)  53

Appendix II (Questionnaire) 54

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APA

Chinelo Dorah, O (2019). THE IMPACT OF STRESS MANAGEMENT ON THE PERFORMANCE OF AN OFFICE MANAGER. Afribary.com: Retrieved August 19, 2019, from https://afribary.com/works/the-impact-of-stress-management-on-the-performance-of-an-office-manager

MLA 8th

Okafor, Chinelo Dorah. "THE IMPACT OF STRESS MANAGEMENT ON THE PERFORMANCE OF AN OFFICE MANAGER" Afribary.com. Afribary.com, 26 Jul. 2019, https://afribary.com/works/the-impact-of-stress-management-on-the-performance-of-an-office-manager . Accessed 19 Aug. 2019.

MLA7

Okafor, Chinelo Dorah. "THE IMPACT OF STRESS MANAGEMENT ON THE PERFORMANCE OF AN OFFICE MANAGER". Afribary.com, Afribary.com, 26 Jul. 2019. Web. 19 Aug. 2019. < https://afribary.com/works/the-impact-of-stress-management-on-the-performance-of-an-office-manager >.

Chicago

Okafor, Chinelo Dorah. "THE IMPACT OF STRESS MANAGEMENT ON THE PERFORMANCE OF AN OFFICE MANAGER" Afribary.com (2019). Accessed August 19, 2019. https://afribary.com/works/the-impact-of-stress-management-on-the-performance-of-an-office-manager