Research Papers/Topics in Office Technology And Management

The impact of information and communication technology (ict) on organizational performance. (a case study of zenith bank nigeria plc.)

Nigerian banks have benefited from global technology innovation. Introduction of Information and Communication Technologies (ICT) have affected organizations performance and employees performance. This paper examines the impact of ICT on organization performance. The following objectives were discussed: to identify various technology innovations adopted by banks and its degree of utilization in the delivery of banking services to customers and other stakeholders, to determine t...

THE TECHNOLOGICAL IMPACT ON THE ADVANCEMENT OF OFFICE MANAGERS AT WORKPLACE

The aim of this project examines the technological impact on the advancement of office managers at workplace. The researcher in order to carry out an effective and efficient research reviewed some relevant literature on the issue to form the theoretical aspect of the topic. The researcher adopted the questionnaire as the main instrument used for collecting data for the study. The questionnaire consists of fourteen (13) questions which were submitted to the project supervisor for correc...

EFFECTS OF INFORMATION TECHNOLOGY ON THE PERFORMANCE OF THE OFFICE MANAGER

INTRODUCTIONToday’s office business, professional or Government is in a state of change. This change is reflected in the office structure and office positions from entry level to Executive Office Manager Level. Hence attention is now given to what the office does and the way in which office activities can be accomplished in an efficient and an effective way an office manager is responsible for the smooth operation of the day-to-day business of the company, a good office manager makes i...

IMPACT OF OFFICE TECHNOLOGY ON SECRETARIAL PROFESSION

INTRODUCTIONBy the mid 20th Century, humans had achieved a mastery of technology sufficient to leave the atmosphere of the earth for the first time and explore space. According to Merriam-Webster (2007) technology is making usage and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. The word technology comes from Greek, the term can either be applied generally or to specific areas: example include c...

EVALUATION FOR MANPOWER DEVELOPMENT POLICIES (A CASE STUDY OF NIGERIAN DEFENCE ACADEMY (NDA), KADUNA)

ABSTRACTThis project was conducted to determine the Evaluation for manpower development policies – a case study of Nigeria Defence Academy, Kaduna. In order to have a full knowledge of the topic, some literature review was carried out. The population for the study comprises of junior and senior staff excluding cleaners and messengers. Five research questions were provided to guide the study and a total number of three hundred (300) copies of questionnaires were distributed out of which...

EVALUATION OF THE PERFORMANCE OF A PROFESSIONAL SECRETARY AND A COMPUTER OPERATOR IN AN ORGANIZATION (A Survey Study of some selected Organizations in Kaduna Metropolis)

ABSTRACTThere is no doubt that private individual, corporate bodies and even organizations mistake computer operators for professional secretaries. It is in the light of this, that this research was carried out to clear the misconception. It was a study carried out on some selected organization within Kaduna State. Related books on the topics were referred to and 120 questionnaires were used for the study out of which responses from 100 respondents were received and used and that form the bas...

IMPACT OF ICT ON OFFICE PROFESSIONALS

INTRODUCTIONToday’s office business, professional or Government is in a state of change. This change is reflected in the office structure and office positions from entry level to Executive Office Manager Level. Hence attention is now given to what the office does and the way in which office activities can be accomplished in an efficient and an effective way an office manager is responsible for the smooth operation of the day-to-day business of the company, a good office manager makes i...

IMPROVING THE EFFICIENCY AND EFFECTIVENESS OF THE OFFICE TECHNOLOGY AND MANAGEMENT (OTM) GRADUATES THROUGH THE ACQUISITION OF ICT SKILLS

ABSTRACTThe major purpose of this study was to evaluate improving the efficiency and effectiveness of the OTM graduates through the acquisition of ICT skills. The design of the study was an opinion survey research. The population consisted of 50 respondents, made up of 15 OTM staff and 35 students in Delta State Polytechnic, Ozoro. The simple percentage was used to analyse the research questions. The major findings of the study  were that ICT skills are vital for OTM graduates as any def...

AN APPRAISAL OF THE ROLES AND POSITION OF CONFIDENTIAL SECRETARIES IN THE CIVIL SERVICE OF ANAMBRA STATE PROBLEMS AND STRATEGIES FOR IMPROVEMENT

                                                                                   CHAPTER ONE            &...

CAUSES OF CONFLICT BETWEEN SECRETARIES AND BOSSES IN ANAMBRA STATE OWNED ESTABLISHMENT

 ABSTRACTThe major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structure questionnaire was developed validated and tested for its reliability. The perce...

EFFECT OF ICT ON THE PERFORMANCE OF OFFICE MANAGERS IN SELECTED ORGANISATION IN KADUNA METROPOLIS

ABSTRACT This research work investigates the effect of ICT on the performance of office managers in selected organisation in Kaduna Metropolis. ICT has enhanced the proficiency of office managers on their jobs by enabling them to process accurate and relevant information within the shortest possible time. The advent of ICT has dramatically changed the roles and effectiveness of office managers in offices; hence there is need for...

EFFECT OF ETHICAL AND MORAL VALUES ON OFFICE PROFESSIONALS’ PERFORMANCE IN SELECTED ORGANIZATIONS IN KADUNA METROPOLIS

ABSTRACT This research work investigates the effect of ethical and moral values on office professionals` performance in selected organisations in Kaduna metropolis. This study covered five deposit taking banks in Kaduna metropolis namely; Union bank, Diamond banks, Keystone banks and Access bank. Some of the ethical and moral values issues and problems in the banking industry were highlighted to include dearth of qualified profe...

IMPACT OF COMPUTER ON THE PERFORMANCE OF OFFICE PROFESSIONALS IN SELECTED ORGANISATION IN KADUNA METROPOLIS

ABSTRACT This research work investigates the impact of computer on the performance of office professionals in selected organisation in Kaduna Metropolis. The study covered two ministries, one bank and one college namely; Ministry of Budget and Economic Planning, Ministry of Information, First Bank Nigeria and Police College respectively. The nature of office professionals` work has changed drastically with more professional mana...

Assessment Of The Performance Of Secretaries In Information And Communication Technology In Ondo State Civil Service

ABSTRACTThis study aimed at assessing the performance of secretaries in information and communication technology related functions in Ondo State civil service. Four research questions were used for the study while three hypotheses were tested at 0.05 level of significance. The survey research design was adopted for study. The population consists of 328 Directors and Deputy Directors in 22 ministries of Ondo State Government. The instrument for data collection was a structured questionnaire. T...

Information of Communication Technology on the Influence Performance of Secretaries in Government Ministries in Nasarawa State, North-Central Nigeria

Abstract: This study examined the influence of ICT on secretaries’ performance in government ministries in Nasarawa State. ICT has enhanced the proficiency of secretaries on their jobs by enabling them to process accurate and relevant information within the shortest possible time. The advent of ICT has dramatically changed the roles and effectiveness of secretaries in government offices; hence there is need for availability of ICT resources/equipment in government offices as well as acquisi...


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