A Study of The Dimensions of Organizational Justice Which Best Predict Employee Trust And Productivity in Ghanaian Higher Institutions

ABSTRACT 

This study aims to examine the dimensions of organisational justice that best predict employee trust; and the dimensions of organisational justice that best predict employee productivity. The study used a quantitative approach and data were gathered from 211 respondents through the use of a questionnaire. Convenience sampling techniques was used to select both the five Ghanaian higher education institutions and the respondents for the study. The data gathered was analysed using Statistical Packages for Social Science (SPSS). Multiple regression was therefore used to test the hypotheses of the study. The findings of the study indicated that both procedural justice and informational justice significantly and positively predict employee trust and productivity whereas both distributive justice and interpersonal justice have an insignificant positive relationship with employee trust and productivity. Furthermore, the study findings revealed that the best predictor of employee trust and productivity is informational justice. It was suggested that in order for employees’ (academic staff) to have confidence (trust) in their leaders/supervisors’/institution and constantly improve their productivity there is the need for all the dimensions of organisational justice to be mutually pursued by organisations because the neglect of one can lead to mistrust and might affect the optimal level of productivity. It is therefore recommended that institutions should constantly embrace justice in all aspect of their business practices as it impact on the activities academic staff perform.