Public record centres (PRCs are charged with ensuring that there are proper record
management practices in public offices in Kenya. Failure by public record centres
to facilitate proper record management practices in public offices can negatively
impact on the latter‘s delivery of services. This study will investigate PRCs in
Kenya in order to find out the constraints they might be facing in carrying out
their mandate of helping public office registries practice proper records
management as expected. This study has been motivated by the many complaints
about delays in records retrieval raised by clients looking for services in a number
of public offices in Kenya. The study will be guided by various objectives as
namely; establish whether the procedures and policies guiding the public record
centre have an impact on the attainment of their goals; determine whether the
facilities available affect their service delivery to the public offices in Kenya;
whether the available staff is adequate in terms of numbers and qualifications;
whether awareness creation with their clients is a necessary component in the
attainment of their goals and finally find out what other challenges the public
record centre could be facing that are relevant to the study. The target population
of the study will be fifty one, comprising the management and staff of five
public record centres; Nakuru, Mombasa, Kakamega, Kisumu and Nairobi and the
Director of Kenya National Archives and documentation service (KNA&DS). One
of the five county record centres will be used for piloting the data collecting tools.
The sample size will be twenty nine comprising twenty four staff members
selected through simple random sampling (six from each of the remaining four
record centres), and the Director, KNA&DS selected through purposive
sampling to provide data on administrative matters. Nairobi public record centre,
selected through simple random sampling using raffle papers, will be used for
piloting the data collecting instruments for their validity and reliability. The tools
of research will be questionnaires for the record centre staff, interviews for the
record centre management staff and the KNA&DS Director and observation
schedules for assessing appropriateness of the location of the record centre,
accommodation for both personnel and records, as well as accessibility to the
record centre. The research design will be descriptive qualitative survey because
the researcher will collect data as is on the ground. The data collected will be
analyzed using the Statistical Package for the Social Sciences (SPSS) and
descriptive statistics based on the themes contained in the objectives of this study.
The results of the analyses will be presented by use of various graphs, tables,
percentages and descriptions. Conclusions and recommendations will then be
made based on the findings.
Edu, F (2021). Constraints Experienced In Public Record Centres In The Facilitation Of Proper Records Management Practices In Public Offices In Kenya. Afribary.com: Retrieved June 18, 2021, from https://afribary.com/works/constraints-experienced-in-public-record-centres-in-the-facilitation-of-proper-records-management-practices-in-public-offices-in-kenya
Frontiers, Edu. "Constraints Experienced In Public Record Centres In The Facilitation Of Proper Records Management Practices In Public Offices In Kenya" Afribary.com. Afribary.com, 05 Jun. 2021, https://afribary.com/works/constraints-experienced-in-public-record-centres-in-the-facilitation-of-proper-records-management-practices-in-public-offices-in-kenya . Accessed 18 Jun. 2021.
Frontiers, Edu. "Constraints Experienced In Public Record Centres In The Facilitation Of Proper Records Management Practices In Public Offices In Kenya". Afribary.com, Afribary.com, 05 Jun. 2021. Web. 18 Jun. 2021. < https://afribary.com/works/constraints-experienced-in-public-record-centres-in-the-facilitation-of-proper-records-management-practices-in-public-offices-in-kenya >.
Frontiers, Edu. "Constraints Experienced In Public Record Centres In The Facilitation Of Proper Records Management Practices In Public Offices In Kenya" Afribary.com (2021). Accessed June 18, 2021. https://afribary.com/works/constraints-experienced-in-public-record-centres-in-the-facilitation-of-proper-records-management-practices-in-public-offices-in-kenya