DETERMINANTS OF STAFF TURNOVER INTENTIONS IN THE JUDICIAL SERVICE OF GHANA: A CASE STUDY OF THE HIGH COURT, KUMASI

ABSTRACT

The purpose of the study was to assess the determinants of staff turnover intentions in the judicial service of the Ghana with concentration on the High Court at Kumasi. The study was guided by three objectives which were to assess the impact of personal or demographic factors on staff turnover intentions, the impact of economic factors on staff turnover intentions and the impact of organisational factors on staff turnover intentions at High Court, Kumasi. The study was a descriptive survey with the population of the study being the employees of the Kumasi High Court. A judgmental sampling technique was used to select sixty (60) respondents from the High Court. The study sought to measure three research questions and out of these three, two of them were supported. Thus, it was found that, both economic and organizational factors had significant impact on employee turnover intention whereas personal factors did not have an impact on employee turnover intentions. Some recommendations were that, policy makers can have a better understanding on the impact of the factors presented and use this information to establish policies on the retention of employees in the judicial service and beyond and also there must be an alignment of the working environment with the changing, dynamic and culturally diverse workplace. It was suggested that, future researchers can conduct a comparative study using respondents in different geographic areas or in other oganisations apart from the judicial service.