Employee Behaviour And Organisational Performance A Case Study Of Celtel Company

ABSTRACT

The purpose of the study seeks to examine the role of employee behaviors m the

organization.

Through the study objectives, the researcher intends to investigate the determinants of

employee behaviors, employee feelings on the reward systems and the relationship

between employee behavior and organization performance.

The researcher used both questionnaire and interview research instruments. The data

collection comprised both primary and secondary data.

Findings of the study observed that employee behaviors in Celtel Company was due to

management and leadership style, working conditions, promotion policy, job satisfaction

and dissatisfaction; job security, employee perception and traits/ trait concept.

The conclusion is that the company should try to seek and solve the problems of poor

employee behaviors through improving the style of treating and handling their staff /

employees, improve on working conditions, improve on the rewards and remunerations

and take employees for training and development.

The general recommendation has been made that Celtel Company should try to change

the management style, working conditions, training programmes to change the perception

and traits of the employees, the company should also try to look into the way how it

remunerates and rewards its employees. It is not only better payments that derive

employee job satisfaction but rather a combination of factors including job security, promotion policy and others.