FACTORS INFLUENCING EMPLOYEES’ PERFORMANCE IN THE GHANAIAN PRIVATE SECTOR: A STUDY OF BOAKYE DANKWAH MEMORIAL HOSPITAL, KUMASI

ABSTRACT

The purpose of the study was to examine factors influencing employee performance in the Ghanaian private sector: A case of the Boakye Dankwah Memorial Hospital (BDMH). The study was guided by the following objectives; to assess the influence of recruitment and selection on employee performance; to establish the influence of training and development on employee performance and to establish the influence of reward management on employee performance. The population of the study was 60 employees from which a sample size of 30 employees was chosen. Stratified random sampling was used in the study with departments forming relevant strata. The study revealed that job description and specification, advertisement as well as selection and appointment exercises were fairly done by the organization. The study further found out that the respondents were of the general opinion that induction, on-job training, career progression and succession training programmes were being well implemented by the organization. The study shows that respondents were contented with the current recognition and appreciation rewards as offered by BDMH. The study recommends that the management team in charge of recruitment planning should set up measures that will fast track the recruitment process once a position is declared vacant. Also, it was recommended that, managers critically address and put more resources to those training and development factors which the employees believe highly influence their performance.