ABSTRACT Because of high customer defections and switching between banks in Tanzania, the study focused on identifying the factors that influence customer retention in the banking sector in the country. Four specific objectives namely, to identify and study strategies used by NMB and CRDB to retain customers, to determine the effectiveness of the strategies used by NMB and CRDB to retain customers, to examine the challenges facing banks in retaining customers and to explore possible prospecti...
ABSTRACT The banking sector is one of the most powerful financial management agencies which have a major role in the economic growth of Tanzania. Due to its necessity on the national economy every bank has the need to maintain good organizational culture for the employees as to avoid bank stress. Depending on the type of culture that is created in an organization, it can have a positive or negative effect on employee performance and job stress. Therefore, this study has intended to analyze th...
ABSTRACT The broad objective of this study was to investigate the influence of incentive schemes and employee performance in educational institutions using the case of the University of Dodoma. Specifically, the study aimed at determining the influence of incentive on employees‟ performance at the University of Dodoma; compare the effects of financial and non-financial incentives in motivating employees at the University of Dodoma and to suggest measures to improve the performance of emplo...
ABSTRACT Social security schemes are basically promoted to play a vital role to its members in terms of creating economic output, encourage investment for both formal and informal sector employees, promotes productivity, sustain economic activities and wage security. This study focused on the factors that influence enrolment to the NSSF among the informal sector employees in Tanzania. Specifically, this study addressed the challenges faced by informal sector employees in the National Social...
ABSTRACT This study, was put in place in order to investigate on the effects of professional accounting development training on employees’ performance in Local Government Authorities by taking a case of Dodoma Municipality. The study indented to accomplish four research objectives, which were; to investigate how training of staff in accounting and auditing departments was conducted at Dodoma Municipality, to find out workers competence in terms of education and academic qualification, wit...
ABSTRACT This study focused on the International Sourcing for Public Organizations in Tanzania: A case of College of African Wildlife Management, Mweka. It specifically aimed at first, assessing the attitude of public procurement department officials in Tanzania when sourcing internationally, and secondly, examining the key factors that drive public organizations in Tanzania to source internationally. The third objective was to assess the challenges facing Tanzanians‟ public organizations ...
ABSTRACT Tanzanian smallholder farmers, lose up to 40% of their harvests due to poor handling and storage methods. Postharvest Losses (PHLs), are high for different crops, but are of particular concern for grains, especially cereal and pulses which form the base for food and income for the majority of households in the study area. The study objectives aimed at determining the adoption of different types of PHTs and PHPs used by farming households in Kongwa and Kondoa districts, by mapping ty...
ABSTRACT This study examined the influence of transparency in preparation and presentation of financial statements in local government authorities. Particularly, the study wished to establish whether participation of the public in local government finance decisions enhanced transparency. Further, the study explored both the advantages of transparency and challenges facing finance departments of local government authorities in the course of preparing and presenting financial information. The ...
ABSTRACT The study focused on the challenges that customers face when they use Automated Teller Machine during their financial transactions: A Case of CRDB Mbeya Branch in Mbeya City. The study specifically intended to examine customer’s awareness on the uses of Automated Teller Machines, to find out the challenges that customer face when using automated teller machines and to find out the measures to be taken in improving ATMs services to the customers. The study employed descriptive rese...
ABSTRACT The study analyzed the efficiency of funds control strategy in Local Government Authority specifically in Kondoa district council-Tanzania. It was guided by three specific objectives which are: to identify strategies used to control funds s in Kondoa local government authorities, to assess the challenges faced by Kondoa local government authorities in applying the funds control strategies and to identify the measures taken in improving funds s control strategies. A sample of 56 resp...
ABSTRACT The study has evaluated and compared the financial performance of Islamic banks and conventional banks in Tanzania during year 2012 to 2016, to establish whether there were significant differences between financial performances of the two banking category. Data for the study were mainly extracted from the financial statements of the sampled banks, which were the Amana Bank and CRDB. CAMEL model was employed in the analysis of the financial performances and the mean ratios of each ca...
ABSTRACT This study aimed to examine the effectiveness of advertising strategies used by Tanzania national parks authority (TANAPA) in Tanzania and how these strategies influence market performances in the tourism destination. The population of study was domestic visitors to the 16 national parks maintained by TANAPA across the country, but sample was considered from 5 top performers only (Serengeti, manyara, Arusha, mikumi and tarangire National parks. Descriptive and cross sectional resear...
ABSTRACT Since its inception in 1996, there is a lack of literature that shows success of DSE in its operations. This study therefore, was put in place in order to examine the success and challenges of stock market in Tanzania. The central issues of concern were to determine the perceptions of stakeholders, towards stock market operations activities, to understand the opportunities resulting from operations of stock market and to investigate on the success and challenges facing stock market ...
ABSTRACT This study has intended to evaluate the impact of the annual assessment for the local governments‘ council development grants on the financial management performance in LGAs. A cross sectional research design was adopted; the sample size of 91 respondents was obtained through a purposive and non-purposive sampling techniques. This study observed that, the annual assessment has great contributions on improvement on the financial management performance, which enabled the Municipal C...
ABSTRACT This paper presents the study on the subject of the analysis of performance of Cost Volume Profit (CVP) analysis in manufacturing companies in Tanzania, a case of Tanzania Portland Cement Company. Cost volume profit analysis is a model which is used to plan profit. The general objective of this study was to determine if CVP can assist management in formulating pricing policies by projecting the effect of different price structures on cost and profit and to highlight the usefulness o...