Research Papers/Topics in Business Management

The Effect Of Competitive Intelligence On Consumer Goods In Manufacturing Firms, A Case Study Of Bidco Refinery (K) Ltd

Most of the value-added in manufacturing or product compames 1s created by knowledge-based service activities such as research and development, marketing research, product design, customer service, advertising, or distribution. Winning firms are organizations that most successfully master the business issues critical to their performance, and develop the most precise understanding of definitions of value and creation of value. Competitive advantage has a lot to do with leveraging the k...

Customer Service And Customer Retention In Organisation Case Study: Shell Uganda Limited.

ABSTRACTThis report focuses on the relationship between customer service strategy and customerretention in organizations. The study first broadly reviews the concepts of customerservice and customer retention. Against the hypothesis that customer service is the keydriver of customer retention, the study highlights the key components of customer serviceand how each of these components enhances customer retention in organizations.A review of existing Literature and analysis of works from ...

Electronic Funds Transfer And Service Delivery Acase Study: Bank Of Africa Uganda

The study was conducted on Electronic funds transfer and its purpose was to establish the relationship between Electronic funds transfer and service delivery in Bank of Africa. The objectives were: a, To detennine the efficiency and effectiveness of electronic funds transfer.b,To detennine the level of service delivery.c,To determine whether electronic funds transfer has improved service delivery ai Bank of Africa . The study used cross sectional research designs. Data was obtained from ...

Advertising And Sales Volume: A Case Study Of Mtn Uganda Kampala District

The study was to establish the effects of advertising on sales volume of MTN Uganda Kampala district. It was guided by a number of objectives which were; to establish the effects of advertising on the sales of MTN Uganda, Kampala district; to determine other factors affecting sales volume of MTN Uganda, Kampala district, to determine ways of improving sales and to establish the relationship between advertising and sales volume. The data was collected from primary and secondary sources. ...

Multi Sourcing And Organisational Performance: A Case Of African Child Care In Kampala

The study was aimed at establishing the relationship between multiple sourcing and performance. The objectives included the effect of tactical sourcing, multiple sourcing on performance of organizations. The problem of interest included poor quality and supply rehabilitee for the performance of the organization The study adopted a design of qualitative and quantitative approach and used focus group discussion, interviews and self administered questionnaires. The sample was 20 and 60% ...

The Effect Of Distribution Management On Service Delivery A Case Study Of National Medical Stores

Recently, pressures from globalization have reinvigorated the need to ensure food, safety, national quality, customers demand for convenience, variety and quality combined with new possibilities created by the biotechnology revolution have all led to changing attitude in which the industry becomes more directed at creating products that match what is demanded by consumers. This process is known as chain reversal. A change frorri supply based approach to a demand based approach (Muhlenbe...

An Analysis Of The Capital Market And Investment Development In Rwanda. A Case Study Rwanda Capital Market

Table of ContentsDEDICATION ............................................................................................................................................... iACKNOWLEGEMENT ............................................................................................................................... iiAppronil ..................................................................................................................................................... iiiList of tab...

Motivation And Performance Of Employees

ABSTRACTThis study was about the impact of motivation on employee performance inGerman Technical Firm.The purpose of the study was to find out the content of existing motivationpolicy. The study also gives a clear picture on relationship betweenmotivation and employee performance in German Technical Firm.The study was carried out at head office of German Technical Firm Locatedin Nairobi, which has about one hundred and fifty employees.It has been observed that motivation has not been v...

The Impact Of Information Systems To An Internal Audit Environment Case Study Of Uganda Breweries Ltd

ABSTRACTThe study was carried out in Uganda Breweries Limited, in PortBell. The study aimed atassessing the Impact of Information Systems to an Internal Audit Environment and seewhether it is viable and powerful to changes on technological development of UgandaBreweries Limited.The dissertation comprises of five (5) chapters. It started with the background of thestudy which analyzed the background of the organization and the problems that themanual system had. This chapter also gave the...

The Effect Of Inventory Control Systems On Performance Of The Stores Department Case Study Of Joint Medical Stores

ABSTRACTThe study sought to establish the effects of inventory control systems onperformance of the stores department where by inventory control system is theplanned methods of managing and storing the material at the lowest possiblecost with out affecting the production and distribution schedule, it alsoinvolves the monitoring of the stock movement where as stores department isthe department in an organization where goods purchased kept or stored to bedispatched to the intended use th...

The Impact Of Group Work On Employee Performance Case Study: Uganda Wild Life Education Center Entebbe

The pupose of the study was to establish the impact of group work on employee performance in Uganda Wild Life Education Center.The objective of the study was to exarnine the impact of group work on employee performance, to establish the relationship between group work and employee performance and to identify the objectives of group work.The researcher used questionnaires and interviews as the research instruments. The data collection comprised of both primary and secondary data. Also d...

Teamwork And Employee Performance A Case Study Of Kampala International University Main Campus

TABLE OF CONTENTSCHAPTER ONE ....................................................................................................................... 31.0 Background of the study ................................................................................................. 31.1 Statement ofthe problem ................................................................................................ 51.2 Purpose of the study ........................................................................

Customer Service And Customer Retention In Organisation Case Study: Shell Uganda Limited

ABSTRACTThis report focuses on the relationship between customer service strategy and customerretention in organizations. The study first broadly reviews the concepts of customerservice and customer retention. Against the hypothesis that customer service is the keydriver of customer retention, the study highlights the key components of customer serviceand how each of these components enhances customer retention in organizations.A review of existing Literature and analysis of works from ...

Contribution Of Mountain Gorillas To The Development Of Tourism In Uganda A Case Study Of Bwindi Impenetrable Forest National Park

ABSTRACTThe study investigated the contribution of mountain gorillas to the development oftourism in Uganda, a case study of Bwindi Impenetrable forest national park. Objectivesthat guided the study included, to access mountain gorilla conservation in Uganda, toaccess the contribution of mountain gorillas in tourism industry, establish status ofmountain gorillas in Bwindi impenetrable forest national park.The study was both descriptive and analytical in nature where it based on primary ...

A Scalable Knowledge-Based Student Registration And Examination Results Management System For An Academic Institution. A Case Study Cavendish University Uganda

ABSTRACTIn today's world, the introduction of advanced computer based information technologies in allsectors of activity turns out as one of the most effective means to lead to sustainabledevelopment. In this perspective, we have made a research work to assess how CavendishUniversity Uganda (CUU) can take advantages from these technologies to increase itsproductivity and maintain the best lever of competitiveness.This thesis will also serve me in the fulfillment of the requirements to o...


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