Abstract This study investigates the problem of dysfunctional processes in formulating, implementing, monitoring and evaluating a strategic management plan of the Ministry of Safety and Security and the National Correctional Services in Namibia using a case study of the Windhoek Central Prison. The main objective is to evaluate how participation of staff in the planning influences the extent to which strategic planning has been used to create efficiency and effectiveness in the Ministry and D...
ABSTRACT The company is trying to minimise accidents (to achieve zero harm tolerance) at the same time increasing the productivity. The study investigated the effectiveness of training and development programs by the company. The main aim was to establish how the training and development strategies are being implemented and how the training programs are run, establish whether they are being highly effective or not.Explanatory research method was adopted questionnaires and interviews were used...
Abstract Purpose – the purpose of this mini-thesis is to explore the Effectiveness of Management Communication from and within the Ministry of Education Head Office in Namibia. The Ministry of Education has an important role to play in the education of the Namibian people. According to Ministry of Education (2012), the mandate is to educate and train for citizens for national development. To this end, the study aims at identifying and examining factors that contribute to poor management com...
ABSTRACT This research sought to evaluate the customer retention strategies used in the hotel industry from (2010-2016). The study was motivated by the persistent loss of customers at Flamboyant Hotel despite its implementation of customer retention strategies. The research aimed at determining the importance of customer retention management practises of Flamboyant Hotel. The study also focused on deriving the factors which influence the choice of customer retention strategies. Furthermore th...
ABSTRACT This research was carried out to analyze the effect of retailer-supplier relationships on company competitiveness; a case study of TM Pick „n Pay Gweru branch supermarket. The study had three objectives, to determine the role of collaborative partnerships on enhancing company competitiveness, to establish strategies to maintain long-term successful retailer-supplier relationships and to determine challenges facing retailer that leads to business to business relationship failures. T...
Abstract The research was done to examine the strategic response to the de-industrialization effect on the hospitality sector in Mutare. Mutare City has not been spared from the trend of declining industrial output that has characterized Zimbabwe for more than a decade. As a result, the hospitality sector suffers, since its business depends on the viability of the industry. A well-performing industrial base provides business to hotels through hiring conference facilities and funding hotel st...
ABSTRACT The study aimed at evaluating employee perceptions on the reward system adopted by Telone Pvt Ltd. It was motivated by the continuous decrease in employee performance through poor revenue collection ,poor customer service and prolonged time in fixing faults even in the presence of a reward system . The study examined the effectiveness of the reward system, its effect on employee perceptions and the challenges of the current reward system. Literature put forward by different scholar...
ABSTRACT This study sought to analyse the factors hindering effective teaching and learning of Business Studies in secondary schools in Gwanda district. The objectives of the study were to identify and analyse the administrative, teacher and student related challenges hindering the learning and teaching of Business Studies at Ordinary and Advanced Level and to suggest ways of addressing the challenges available in the teaching and learning of Business Studies. A descriptive research design w...
ABSTRACT The study sought to evaluate the effectiveness of the survival strategies employed by the retail hardware sector in Shurugwi, Zimbabwe. The objectives of this study was to establish the challenges faced by SMEs, to establish survival strategies used by SMEs and to establish alternative survival strategies that can be used by SMEs in the retail hardware sector. Descriptive research design was used to provide further insight into the research problem by describing variables of intere...
ABSTRACT The objective of the research was to determine the role of forensic accounting as a tool for fraud detection and prevention by companies in Kenya of which a case study of companies in Nairobi county was used. The specific objectives of the study were to identify the role of forensic accounting in fraud detection and prevention by companies in Kenya; to determine the forensic accounting techniques and services used and applied by companies in Nairobi county. The data used in the stu...
ABSTRACT The study is titled “The effects of the grey importation of vehicles on the performance of franchised new car dealers: A case of Puzey and Payne”. The main objective of the research was to establish the effects of the grey importation of vehicles on the profitability of franchised new car dealers. The research also sought to analyze the effects of grey imports on the sales of new vehicles by franchised dealers. The literature reviewed include Duhan and Sheffet (1988) views on th...
Abstract This chapter encompass the important aspects of this research that is,(background to the study, statement of the problem and the objective of the study). The objective of the study is to unearth the challenges that SDCs are facing in the management of school development. This chapter gives precedence to all the other chapters and it begins with giving an overview of how SDCs came into being. The legal framework governing the operations of SDCs and their core functions. The chapter th...
Abstract The majority of the Zimbabwean retail companies were in the collapsing mode as indicated by a performance decline of more than 50% over the past ten years. This miserable predicament necessitated the government to craft locally driven remedies, and one of them was the “Buy Zimbabwe” campaign launched in 2011. This prompted the researcher to assess the impact of the “Buy Zimbabwe” campaign on the performance of the Zimbabwean firms. The study objectives were to establish the i...
ABSTRACT Organizations are continuously seeking ways to improve their marketing effectiveness and orientation using internal marketing. Employees are the most important factor in the success and failure of any organization for the company to be at competitive advantage and dominate the market. The study therefore sought to study and evaluate the relationship between internal marketing and customer satisfaction. The objectives of the study were to establish the relationship between employee mo...
Abstract Supply chain management is a crucial aspect in the operations of an organisation. Supply chain management is a multidimensional study that can yield a number of results to an organisation. The research study examined the supply chain management practices at Karoi District Hospital. In this study supply chain management (SCM) practices were being examined to see their effects on the overall performance of the hospital. It was conceptualized that SCM practices positively affects organi...