Abstract: CRM programs around the world have generally struggled to achieve the desired benefit, owing to organizations' failure to master this increasingly evolving market competency at a strategic level. Furthermore, in this information period, Customer Relationship Management (CRM) is a must-have for any company. Against this backdrop, the study assesses Mascom wireless CRM initiatives in order to enhance current trends and build future relationships in order to remain viable. Likewise, t...
Abstract: This study focuses on investigating the effects of Covid-19 on the alcohol industry in Botswana. The research was carried out in Broadhurst Industrial, Gaborone (Botswana) where Kgalagadi Breweries Limited is located. The main aim of the research was to establish the perceptions of lower, middle and top managers regarding the effects of Covid-19 on KBL in Gaborone, Botswana. The researcher used positivism research philosophy because of its nature to accommodate large sample sizes. ...
Abstract: This study investigated critical factors influencing the performance of small businesses in Lesotho. A sample of owners/managers of small firms completed the questionnaires which helped to arrive at a successful outcome. A review of literature and inquisitiveness was the basis for the conception and foundation of the research study. The researcher gave a background information of small firms business in Lesotho and went further to discuss some theories which helped to get a better ...
Abstract: The satisfactory performance of small and medium enterprises hinges on many factors that include employees, information technology, organizational structure, and organisational culture. These aforementioned elements are collectively known as knowledge infrastructure capabilities. They are instrumental in helping organisations to develop the required competitive strengths. The study focuses on Redman Consulting (Pty) Ltd. The main objective of the study was to investigate the role t...
ABSTRACT The purpose of this study was to assess the process flow and data management within engineering departments of Huawei Technologies. The problem solved in this project was the challenge associated with product data management system within the engineering departments of Huawei Technologies. The methods adopted to address the problem were; the use of the mixed research approach (i.e; both qualitative and quantitative) for data gathering and analyses. Also, 100 employees were the main ...
ABSTRACT The purpose of this study is to investigate Gish Abay TVET College trainees’ innovative skills and their business startup. The trainees’ innovative skills, their state of business startup, and the association between them along with determinants of business startup were investigated. To address these specific purposes, primary data were collected from TVET trainees as target respondents. A survey research design was employed frame the data collected from a total of 207 sele...
any comment please
Extract This study Identified behavior reinforcement and learning capabilities of students in selected secondary schools in Kangundo District of, Kenya. Four research questions and one null hypothesis. Objective one dealt with students’ profile as to age, gander, Year of study and previous grade in examination. Second objective dealt with level of behavior reinforcement of students, Objective three dealt with learning capabilities of students and the fourth objective dealt correlation betw...
ABSTRACT Bilateral trade with Czech Republic, Tanzania’s Eastern European historical partner with legacies of previous technological collaboration, manifested disparate trends over the past three decades 1985-2015, provoking dialectics about the relevance of trade and technology transfers among the post-socialist countries in the context of the economic transformation in Tanzania. The purpose of this thesis was to render an exploratory study of the nature of bilateral trade between Czech Re...
ABSTRACT This study aimed at establishing the relationship between electtonic Procurement and customer satisfaction in Marie stop healthy centre Kampala Uganda. It was guided by three objectives that included; i) to examine the effect of E-sourcing on customer satisfaction in Marie stop health center Kampala Uganda. ii) to establish the effect on automated order system (AOS) on customer satisfaction in Marie stop health center Kampala Uganda. iii) to expose the effect of E-informing on custo...
Abstract ~ocating files is one of the greatest problems in universities nowadays and large volumes of data are isually generated in most institutions of learning. Time is wasted in searching files, energy is misused in ooking for misplaced files, deadlines are missed and sometimes files are lost. This study proposed the ise of Radio Frequency Identification (RFID) technology as a method of tracking and managing movement of files from one location to another within an organization, special emp...
ABSTRACT The level of employee performance has become more imperative as businesses are looking for competitive advantage in over-saturated global market. One way to improve performance of employees is to motivate them to behave in a proactive manner. This study investigated the relationship between p:-oactive work behaviour and perfonnance of employee in non-traditional agricultural expmt enterprises in central Uganda. Existence of few empirical studies on the effect of pro-active work behav...
This research exercise is on “impact of talent management on the performance of the employee; a study of selected banks in Enugu state”. The research objectives include: to highlight the impact of talent management on the performance of employees in the selected banks, to ascertain the extent of relationship between talent attraction and employee performance in selected banks and to identify the extent of relationship between talent retention and performance in the selected banks. T...
ABSTRACT This study is on performance of indigenous entrepreneurs in international business in Coal Camp Enugu. The survey research design was adopted and a sample size of 171 (one hundred and seventy one) was gotten using Taro Yamani formula. Questionnaire were administered to the respondents and 50 was returned, which was used for the analysis. The data for the study was analyzed using simple descriptive statistics of SPSS. Hypotheses were tested using the Chi-square. The study revealed tha...
The main objectives of this research was to identify and discuss the critical success factors for sustaining the lean concept in the MAS Holdings and to analyze the gap between the existing cultures of apparel manufacturing organizations and the acceptable lean culture. When identifying the contribution factors for a successful lean apparel culture, first of all, it has identified that the human resources play a vital role. Understanding how complex human beings are and understanding the cont...