ABSTRACT Why are banks established? Actually banks are established to make profit. Are these profit made at the expenses of the customers? Or is it as a result of the services provided by these banks? It the aim of this research work to find out if banks apply the marketing concepts. Is customers satisfaction what these banks attain to achieves. This research work has five chapter. Chapter one contain a general discussion of the marketing concepts as seen by different people. It went f...
ABSTRACT This study aimed at comparing secretarial profesion of yesterday and today. The problem observed in the study was that there is need to examine the productivity and efficiency of secretaries of yesteryears and today. The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology. Thus, this study was carried out among secretaries and business executive who have secretar...
ABSTRACT The purpose of this research is to find out, compare and analyse the attitude of male and female students towards shorthand course in the Institute of Management and Technology (IMT), Enugu. The researchers were guided by the shorthand attitude scale (SAS) relating to students attitude towards shorthand course, the difference between male and female students attitudes towards shorthand course in the Institute of Management, Enugu. Also to find out the implication of lack of adequ...
ABSTRACT The field of motivation is a very wide one. However, the researchers set out to see how motivation works in a management set using EMENITE LTD as a case study. The concentration is also on the secretary in order to reduce generalization and focus on a specific management personnel. A general introduction of chapter is presented to relate management to motivation as well as the secretary to management. A literature review is also given to see the direction others related litera...
ABSTRACT The project work is a survey of the effect of diengagement on the moral of workers in federal Radio Corporation of Nigeria Enugu. It tried to ascertain the extent to which disengagement of workers affects the achievement of the corporations objectives. The methodology employed to achieve the objective of the study involved the distribution of questionnaires to both senior and junior staff of the corporation under study. More so, the researcher made use of oral interviews to get mor...
ABSTRACT Te importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill. The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent In addition the motivation of employees who have just been used or promoted is likely high. Though training may b...
ABSTRACT The aim of this study was to determined the factors that influencing the performance of a secretaries in private organization in Nsukka Local Government Area of Enugu state. This study looked into the course of low performance of secretaries in the above mentioned local government and sought for possible means of redressing them in order to promote the efficiency of the secretaries. Data was collected through questionnaires, findings that facilitated the study were as follows that ab...
ABSTRACT The study identifies many factors affecting students’ performance in shorthand, such as language teaching method, lecturers impact, students’ interest, technical factors and lack of dexterity (the ability to do something well); nervousness, emotional instability on the part of students, the payment of teachers’ salaries regularly and improvement on their conditions of service. The study shows the level of the effect of the factors on the students’ performance by comparing lec...
ABSTRACT This write up is aimed at identifying the employment opportunities for secretaries in parastatals in Enugu urban. To achieve this other Minot objectives were equally pursued. These include identifying the employment opportunities available and the problems associated with them. To cover the trend of events on the scene, a review of related literature gathering data, structured and closed – ended questionnaire was designed, validated, reproduced and administered on a sample of 40 se...
ABSTRACT In this project insight taken into the society working class its origin strongly and the various eocnomci political social and religious indices/ factors working for and or against it especially the secretaries and how the (working class) was been able to whether through the storms of life in chapter one the background of the study is seen the three basic needs of main food shelter and clothing and how man has been labouring to him to have them the derision/stratification of the ...
ABSTRACT This topic is the role of and management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used for the data collected the students cluster mean st...
ABSTRACT The study assessed the issue of gender discrimination in the appointment of secretaries in the Nigeria civil service, using the Ministry of Education Enugu State as my case study. The main purpose of the study is to examine those intervening factors and variables which sum to consolidate instead of abating the problem of continued discrimination in the appointment of female secretaries in the public service. A questionnaire was used for the data collection. The different categories...
ABSTRACT The topic of this research is the contributions of modern technology in the advancement of secretarial profession. The study was restricted to Anammco and Emenite Plc. Emene, Enugu. To conduct the study, questionnaire structured in two phases was used as the instrument for collecting data. Phase “A” of the questionnaire contain personal data of the respondents while phase “B” contained the main questionnaire items used in eliciting the major response upon which decision were ...
ABSTRACT A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular. Efficient performance is contingent upon the proper matc...
ABSTRACT Despite all the problems that militate against commercial schools, a lot of people still enroll in the private business institute. It was also found out that private business schools set their aims and objectives complementing the aims of secondary schools and it was noted that commercial schools offers in their curriculum some major commercial subjects and some other non-commercial subject. The private commercial school in Enugu Urban has contributed tremendously in the producti...