HE ROLE OF INDUSTRIAL RELATIONS AND HUMAN RESOURCES MANAGEMENT IN OFFICE TECHNOLOGY MANAGEMENT DEPARTMENT

ABSTRACT

This paper seeks to evaluate the role of industrial
relation and human resource management in office technology management
department. To achieve this objective, qualitative and descriptive method of
analysis was adopted from theoretical to empirical analysis. The objectives of
managements, the ways in which enterprises are managed to achieve these objectives
and the human resource management (hereinafter referred to as "HRM")
and industrial relations (hereinafter referred to as "IR") initiatives
in this regard, are affected by pressures to forms of employment as well as in
relation to working time and job functions have occurred as a result of such
factors as heightened competition, rapid changes in products and processes and
the increasing importance of skills, quality and productivity. These factors have
also had an impact on HRM policies and practices. It concludes with a discussion of skills developed
by the graduate of office technology department and its implications for the
human resource manager. The central aim
of modern industrial reaction and human resource management is to enhance the
effective use, involvement and contribution of employees throughout the
organization both from intrinsic and extrinsic. This, clearly, requires a great
deal of information accretion, classification and statistical analysis as a
subsidiary aspect of personnel management.