Human Resource Management Practices and Employee Commitment in Telecommunication Industry in Banadir-Region, Somalia

ABSTRACT The study examined the effect of human resource management practices and employee commitment in Telecommunication Industry in Banadir Region, Somalia. The statement of the problem stated that majority of the telecom companies in Banadir are experiencing issues resulting from inappropriate application of HRM practices, Inappropriate HRM policies and practices of some of these organizations due to non-existence of HRM specialists. The study was guided by three specific objectives; (i) To establish the effect of training and development on employee commitment (ii) To examine the effect of employee engagement on employee commitment and (iii) To examine the effect of motivation on employee commitment. The study employed a descriptive research design. The study had a population of 250 and a sample size of 152 respondents. The study employed both purposive and random sampling techniques in selection of the study sample. The study used questionnaire and data was analyzed using descriptive tabulations using SPSS software. However the findings of the study revealed that HRM Practices have a significant effect on the commitment of employees of the telecom industry. The results from the regression analysis indicated that training and development significantly affects the level of commitment of employees in the telecommunications sector of Somalia, at the rate of 48.5% and this was indicated by the r-squared of 0.485, meaning that training and development significantly influence 48.5% on the level of employee commitment of the telecom sector. Regression analysis on the effect of employee engagement on employee commitment revealed that the employee engagement significantly affects employee commitment in the telecom sector, at a rate of 48.5% and this was indicated by the rsquared of 0.485, indicating that employee engagement significantly influences 48.5% on the employee commitment, while the Regression analysis results on the effect of motivation on employee commitment revealed that the motivation accounted for 53.4% on Employee Commitment of Telecom industry and this was indicated by r-squared of 0.534 implying that motivation significantly contributes on to employee Commitment of Telecom industry. The study findings conclude that; training and development has a significant effect on the commitment of employees of the telecom industry, employee engagement also has a significant effect on the commitment of employees of the telecom industry and motivation has a positive significant effect on the commitment of employees of the telecom industry. However, the study recommends that, there is a need to carry out research on the various methods of employee training and development best suited for their employees and the organization at large, there is also need that telecommunication organizations should ensure that the employee engagement system is consistent, and there also there is also need that the telecommunications industry should find out various kinds of motivation systems of employee best suited for the telecommunication industry in Somalia. Contribution of knowledge is set early expectations and gives frequent feedback.