Impact Of Employee Relations And Employee Productivity In An Organization , (Case Study Of Umeme Kabalagala Branch Uganda )

ABSTRACT

The purpose of the study was to examine the impact of employee relations on employee

productivity in ill,.-1E~1E.

The study was guided by the following objectives, the nature and effectiveness of

employee relations in UMEME, the employee relations that boost employee productivity

in UMEME and solutions to the challenges raced with poor employee relations that

hinder employee productivity.

The study was carried out against the background that the poor employee relations in

UMEME such as poor motivation, recruitment, training, retention and salary ievels are

leading to poor service delivery of employees. The research design of the study involved

a cross section and sample survey and data were collected using primary and secondary

data collection methods. Primary data collection involved the use of qualitative and

quantitative methods where qualitative methods included use questionnaires. Secondary

data was sought through documenting review. A sample size of 50 respondents was

where operative employees, managers and electricity consumers were involved.

The findings of the study were; nature of employee relations in UMEME include;

Motivation, Training, JCM, Self disclosure, Self awareness, trust, Self acceptance and

communication and these are the most considered. Respondents suggested that the

existing relations are the ones that need improvement such as motivation, training,

recruitment and retention policies, information dissemination and salaries in order to create trust for cooperation and coordination for better employee productivity.