Influence Of Reward System on the Performance of Employees in an Organization

ABSTRACT This study determines the influence of reward system on the performance of employees at Standard High School, Zzana Further sought in the study was, to determine the extent of reward system methodology as employed by directors and head teachers, to determine the level of concern and reward for performance by directors and head teachers, and to determine the relationship between reward system methodology and performance rate of employees of standard high school Zzana The study used a case study research design with a sample size of30 respondents. The sampling method used was simple random sampling. Data was collected using self administered questionnaires. The data was analyzed using frequency tables, percentages, Pearson r was used to establish the relationship between reward system and performance rate. The major finding from the study clearly stipulated that the employees are simply praised but not rewarded with gifts or financial terms. This has affected the spirit of the employees and hence leading to poor performance. Findings on the relationship between reward system and performance rate was found to be positive at 0.546 as represented by Pearson's correlation coefficient. Some major recommendations towards good performance of staff are by involving the employees in the reward systeni methodology ensure good communication with top management and also analyse their performance so that the employees can be rewarded after some tremendous achievement.

 TABLE OF CONTENTS 

DECLARATION ...................................................................................................... .ii 

APPROVAL ............................................................................................................ iii 

DEDICATION .......................................................................................................... iv 

ACKNOWLEDGEMENTS ........................................................................................ v 

TABLE OF CONTENTS .......................................................................................... vi 

LIST OF TABLES ................................................................................................... .ix 

ABSTRACT .............................................................................................................. X 

CHAPTER ONE 

INTRODUCTION .................................................................................................... 1 

1.1 Background of the Study ...................................................................................... 1 

1.2 Statement of the Problem ..................................................................................... 2 

1.3 Purpose of the Study ............................................................................................ .3 

1.4 Research Objectives ............................................................................................. 3 

1.4.1 General Objective .............................................................................................. 3 

l. 4.2 Specific Objectives ............................................................................................ 4 

1.5 Research Questions .............................................................................................. 4 

1.6 The Scope of the Study ........................................................................................ .4 

1.6.1. Time Scope ........................................................................................................ 4 

1.6.2. Content Scope .................................................................................................... 4 

1.6.3. Geographical Scope ........................................................................................... 5 

1. 7 Significance of the Study ...................................................................................... 5 

1. 8 Conceptual Framework ........................................................................................ 6 

CHAPTER TWO 

LITERATURE REVIEW ....... , ................................................................................ 7 

2.1 Overview .............................................................................................................. 7 

2.2.2 Reward system .................................................................................................. 7 

2.2.3 Performance at Work ....................................................................................... 10 

vi 

2.2.4. Managing Reward .......................................................................................... 11 

2.2.5 Pay and Employee Satisfaction ........................................................................ 13 

2.2.6 Money and Motivation .................................................................................... 14 

2.2. 7 Incentives and Payment ................................................................................... 17 

CHAPTER THREE 

METHODOLOGY ................................................................................................. 19 

3.0 Overview ............................................................................................................ 19 

3 .1 Research Design ................................................................................................. I 9 

3.2 Research Population ........................................................................................... 19 

3.3 Sample and Sampling Procedure ........................................................................ 19 

3.4 Research Instruments ......................................................................................... 20 

3 .4 .1 Questiomtaire ......................................................................................................... 20 

3.5 Validity and Reliability of Research Instruments ................................................ 21 

3.6 Procedures .......................................................................................................... 21 

3. 7 Data Analysis ..................................................................................................... 22 

CHAPTER FOUR 

PRESENTATION, ANALYSIS AND INTERPRETATION OF RESULTS ....... 23 

4.0 Overview ............................................................................................................ 23 

4.1 Personal Information .......................................................................................... 23 

4.4 Reward System by Directors/ Head Teacher ....................................................... 26 

4.5 Level of Performance by the Staff ...................................................................... 26 

4.6 Relationship between the Reward System and Performance ................................ 27 

CHAPTER FIVE 

SUMMARY, CONCLUSION AND RECOMMENDATIONS ............................ 28 

5.0 Overview ............................................................................................................ 28 

5.1 Summary of the Findings .................................................................................... 28 

5.2Conclusion .......................................................................................................... 29 

5.3Recommendations ............................................................................................... 30 

5.4Areas for Further Research .................................................................................. 32 

REFERENCES ........................................................................................................ 33 

APPENDIX I Introduction Letter ........................................................................................ 36 

APPENDIX II Questionnaire .................................................... Error! Bookmark not defined.