Recruitment and Selection on Employee Performance in Selected Commercial Banks in Kampala District, Uganda

ABSTRACT 

The study established the relationship between recruitment and selection and employee performance in selected commercial banks in Kampala Central district in Uganda. The study was guided by four objectives: determine the (1) profile of the respondents (2) level of recruitment and selection process in selected commercial banks (3) level of existence of employee performance and measurement metrics in selected commercial banks (4) whether there was significant relationship between in the level of recruitment and selection process and employee performance in selected ~commercial banks in Kampala. A descriptive research design was used to collect data from 92 respondents out of which 70 was retrieved using self-administered questionnaires as key data collection instruments. The findings revealed that there were high level of recruitment and selection process, high level of existence of employee performance targets and measurement metrics and there was significant positive relationship between recruitment and selection process and employee performance, rejecting the Null hypothesis. From the findings appropriate conclusions, recommendations and areas for further research were made. Conclusions were made regarding various research purposes (1) the study concurred with Gbeerevbie (2010) and Sambata ( 2010) that employee performance is function of recruitment and selection process adopted which must be devoid of nepotism, tribal or regional or federal character sentiments.(II) there is significant relationship between employee performance and productivity with r =0.443.III.The study also accepts theory of Traditional Recruitment/Selection and rejects Binning and Barrett theory (2010) Modern and Competency Based Theory of Recruitment and Selection.

TABLE OF CONTENTS

Chapter Page

One

THE PROBLEM AND ITS SCOPE 1

Background of the Study 1

Statement of the Problem 3

Purpose of the Study 5

Research Objectives 5

Research Questions 6

Hypothesis 6

Scope 7

Significance of the Study 7

Operational Definitions of Key Terms 9

Two REVIEW OF RELATED LITERATURE 15

Concepts, Ideas, Opinions from Authors/Experts 15

Recruitment and Selection 22

Theoretical Perspectives 27

Relationship between Recruitment/Selection and

Employee Performance 30

Other factors affecting Employee Productivities 32

Three METHODOLOGY 38

Research Design 38

Research Population 38

Sample Size 39

Sampling Procedure 40

Research Instrument 40

Validity & Reliability of the Instrument 41

Data Gathering Procedures 42

Data Analysis 43

Ethical Considerations 44

Limitations of the Study 44

Four PRESENTATION, ANALYSIS

AND INTERPRETATION OF DATA

Introduction 45

Demographic Characteristics of the Respondents 47

Level of Recruitment and Selection 49

Existence of Employee Performance targets 52

Relationship between Recruitment/Selection and

Employee Productivities 56

Five FINDINGS, CONCLUSION & RECOMMENDATION 57

Findings 57

Conclusion 60

RecommendatiOns 61

References 62

Appendices 65

Appendix I - Transmittal Letter 65

Appendix II - Letter from School of College of

- Higher Degree 66

Appendix III - Clearance from Ethics Committee 67

Appendix IV - Informed Consent 68

Researchers Curriculum Vitae 69