Staff Training and Employee Performance in Tanzania Leaf Tobacco Company Tabora Region

ABSTRACT The quality of Human Resource is an asset to any organization and as a result Training has become an issue that has to be faced by every organization. The amount;, and quality of training carried out varies enormously from organization to organization due to factors such as the degree of external change, for instance, new markets or new processes, the adaptability of exLsting workforce and importantly the extent to which the organization supports the idea of internal career development. Most organizations meet their needs for training in an ad hoc and haphazard way whiles others set about identifying their training needs, then design training activities in a rational manner and finally assess the results of training. This study, therefore, sought to determine the relationsh,~, between Training and Development on Tanzania Leaf Tobacco Company. The research was intended to determine the role and impact of training on employees with emphasis on the Iowe,, middle level staff and the admini~’trators of Tanzania Leaf Tobacco Company, who were randomly selected. The study assessed the training and development process of Tanzania Leaf Tobacco Company and whether training has improved employee performance. A questionnaire was designed using structured questions to collect primary data from employees of Tanzania Leaf Tobacco Company. Personal interviews were held with some management staff of the organization. The results indicated that Tanzania Leaf Tobacco Company’s employees were not well informed about training and development programmes in the organization. Most of the employees were of the view that training was effective tool for both personal and organizational success. The findings revealed that training practices, methods and activities at Tanzania Leaf Tobacco Company are not in fine with the best practices regarding the planned and systematic nature of the training process as is generally known. It was recommended among other things that the processes involved in training be duly followed, Tanzania Leaf Tobacco Company should help its staff identify their career paths and to guide them in the pursuit ofh,~iher education. 

TABLE OF CONTENTS

Declaration A

Declaration B ii

Approval sheet iii

Dedication iv

Acknowledgment v

Abstract vi

Table of contents vii

List of tables ix

Chapter Page

One THE PROBLEM AND ITS SCOPE 1

Background of the study 1

Statement of the problem 3

Purpose of the study 4

Research Objectives 4

General objective 4

Specific objective 4

Research questions 4

Scope of the study 5

Contextual scope 5

Geographical scope 5

Theoretical scope 5

Time scope 5

Significance of the study 5

Hypothesis 5

Definition of key operational terms 6

Two REVIEW OF RELATED LITERATURE 7

Introduction 8

VflD

Concepts, opinions, ideas, from Authors! Experts 9

Theoretical perspective 9

Related studies 10

Human resource management and training 10

Three METHODOLOGY 26

Research Design 26

Research population 26

Sample Size 27

Research instruments 28

Validity and reliability of the instrument 28

Sampling procedures 29

Data Analysis 29

Ethnical Consideration 29

Limitations of the Study 30

Four PRESENTATION, ANALYSIS AND ENTERPRETATION OF

DATA 31

Five FINDINGS, RECOMMENDATIONS AND CONLUSION 48

Finding 49

Conclusions 50

Recommendations 51

Bibliography 54

Appendices

Appendix I- Transmittal Letter 56

Appendix 11: Interview Guide 57