The Effects Of Communication On Employee Performance Case Study: Kajiado County Council District: Kenya

ABSTRACT

The purpose of the study was basically to establish the relationship between communication

and employee perfonnance in Kajiado County Council.

The key objectives were to establish the effects of communication on employee perfonnance

and to establish the forms of communication used in Kajiado County Council.

Simple random sampling was used to select the sample. 40 respondents were randomly

,elected, data collection was done by the researcher herself, questionnaires were given to

respondents to fill with the help of the researcher. Data collected was analyzed and finally

tabulated.

The finding of the study indicates that there is a relationship between communication and

employee perfonnance. It also indicates that communication has a great impact on employee

performance.

The recommendation indicates that there should be a free and open environment for

communication amongst employees to channel their complaints to the management and

feedback provided promptly.

The recommendation indicates that all fonns of communication should be used in order to

facilitate the flow of information for the top management to the employees and from the

employees to the top management. This will open up the channel of communication thu~

enhancing pe1fonnance in the :'Jrganization.

The top management of the county council should make sure that employees undergo

intensive training and development in order to equip employees with skills since the large

numbers of them are unskilled.

Employees were not adequately sensitized about communication and perfonnance in Kajiado

county council and therefore a lot should be done to make employees infonned