AbstractCustomer contentment and service management is a
well-established concept and has long been a topic of high interest in both
academia and practice in several areas like marketing, banking, consumer
research, economic psychology, welfare-economics, and economics. This paper attempts an examination of
service management and customer contentment in a service firms using Keystone
Bank Plc, Gombe state as a case study. SERVQUAL
model of dimension of service quality is adopted as fram...
ABSTRACTThis research examined the Effects of Small and Medium Enterprises
(SMEs) on Employment Generation in Gombe Metropolis. The Personality
Based Theory, Human Capital Theory and
the Goal Setting Theory were adopted as theoretical framework for this study. Data for the study were obtained through
questionnaire designed on a four (4) point Likert scale. In all, one hundred
respondents were used for this study. The responses were analyzed empirically
using descriptive statistics for m...
This study analyzed the effects of government
agricultural reforms on Nigeria’s Agricultural Development with the specific
objectives of assessing agricultural programmes and policies in Nigeria,
identifying the challenges impeding the implementation of these programmes,
determining the contribution of agriculture to the country’s economy over the
last three decades (1980-2018), examining the trend in agriculture budgetary
allocation over the last three decades (1980-2018) and proff...
in the public sector is a document or a collection of documents that refers to
the financial condition of the government (Turns, 2006). A budget is prospective
in the sense that it refers to expected future revenue and expenditure. This
assignment write-up examines Gombe state
2018 approved budget tagged “Budget of Enhance Economic Growth and Development”
as what could be partly referred to as a follow up budget of the erstwhile 2017
budget tagged “Budget of Sustainab...