Business Management Research Papers/Topics

IMPACT OF AUTOMATED TELLER MACHINE ON BANK CUSTOMERS SATISFACTION IN BANKS

INTRODUCTION  Automated Teller Machines (ATM) are devices used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is encoded with information on a magnetic strip. The strip contains an identification code that is transmitted to the bank’s central computer by modem. To prevent unauthorized transactions, a personal identification number (PIN) must also be used by the user using a keypad. The computer then permits the ATM...

HUMAN RESOURCE MANAGEMENT AS A TOOL FOR ATTAINING HIGH PRODUCTIVITY IN PEUGEOT AUTOMOBILE NIGERIAN LIMITED (PAN) KADUNA

ABSTRACT This project presents details analysis of human resource management as a tool for attaining high productivity in Peugeot automobile Nigeria plc (PAN) Kaduna. In chapter one it tend to highest the need for proper human resource management and find solutions to the associated problems in any organization be it private for public sector. Lastly, is the chapter five which brings up the summary of findings, the writer recommended that human resource management should be integrated with bu...

GROWTH AND DEVELOPMENT OF SMALL SCALE BUSINESSES THROUGH SALESMANSHIP

ABSTRACT The roles of small – scale business as a catalyst to the development of growth of a nations economy but cannot be over emphasized. This has been demonstrated in economy of nations like Japan, Indonesia, South Korea, Malaysia among others. Bearing this fact in mind and having a careful look at the problems facing this important sector of the economy in Nigeria, paramount among is the issue of inadequate and often been described as the life blood of any business ventures “...

FACTORS AFFECTING SMALL SCALE BUSINESS ENTERPRISES IN KADUNA METROPOLIS

ABSTRACT This project investigated the Factors Affecting Small Scale Business Enterprises in Kaduna Metropolis. Textbooks and journals were reviewed in order to establish the theoretical base for the study. Five research questions were postulated to guide the study. Out of which questionnaire items were developed.  A sample size of 72 was adopted from the four small scale business enterprises in Kaduna metropolis. These questionnaires were administered and analyzed using the frequency distri...

EFFECTS OF LABOUR TURNOVER IN KADUNA STATE WATER BOARD

ABSTRACT The study examines the effect of labour turnover in Kaduna State Water Board. The population consisted of staff of Kaduna State Water Board headquarters with a population of 100. The entire population was used as the sample size. A questionnaire designed in five likert scale constitute the instrument of data collection. The data obtained were analyzed using mean (x) scores. The analysis indicated that labour turnover in Kaduna State Water Board arise from the agitation for better pay...

EFFECT OF COMMUNICATION ON EMPLOYEE PERCEPTION TO CHANGE IN AN ORGANISATION (CASE STUDY OF CHI LIMITED KADUNA)

ABSTRACT This study examines the role of communication strategies in change management process in Chi Limited. The research central objective is to conceptualize frame work of the integrated role of communication strategies formulation in conjunction with change management process. Also, it intended to investigate some depth of understanding of how the executive at different level and employees perceive the internal communication process surrounding the change in Chi Limited. As such, the res...

DEVELOPMENT AND FUNCTIONS OF PACKAGE IN THE MARKETING OF CONSUMERS PRODUCTS

INTRODUCTION The concept of packaging describes the overall presentation of a product or services to the consumers and the manufacturers respectively in a form that will protect, preserve, promote, measure and describe the content of the pack. Packaging is the first contact a consumer has with the product, so it is therefore of prime importance that materials are utilized to achieve the basic function of packaging. TABLE OF CONTENTS Title Page Declaration Approval page Dedication Acknowledgm...

CHARACTERISTICS OF WOMEN ENTREPRENEURS

WOMEN ENTREPRENEURSHIP Work is an essential aspect of life. People work to live and to live is to work. To the psychologist, work is an important source of identity, self-esteem, and self-actualization, which provides a sense of fulfillment by affording the individual worker a sense of purpose and projecting his or her values to the society (Babalola, 1998). Work can also be a source of frustration, boredom, and can at times bring feelings of meaninglessness, depending on the character of the...

COMPUTERIZATION OF CUSTOMER SERVICES IN NIEGRIAN BANKS

ABSTRACT This write  up is an attempt to throw more light on the computerization of customers services in Nigeria banks  have been poor this  is because customers claim that the bank services is slow and their  time is mostly wasted. But on the side of the bank. They have to ensure that the transaction are properly recorded with the sole purpose  of having  a satisfactory record to dis-aviod misappropriation and frond be some  disgruntled elements.  This is the basis function  of any...

CAUSES OF BUSINESS FAILURE AND POSSIBLE SOLUTIONS (A CASE STUDY OF UJU PRINTING PRESS, KADUNA)

ABSTRACT  This research work is on causes of business failure and possible solutions with a case study of Uju printing press, Kaduna. business failure is when  a firm is suffering from either technical insolvency or bankruptcy or when it happens that a firms total revenue do not cover its total cost , this can be avoided by finding  solutions to business failure by way of managing recourses in a proper way. It is in view of this that a research work as this was undertaken.   The research...

AVAILABILITY OF OFFICE EQUIPMENT AND ITS EFFECT ON OFFICE WORKERS PRODUCTIVITY IN KADUNA POLYTECHNIC

ABSTRACT There have been remarkable changes in office machines and the organization. Despite these challenges there are still challenges that are being faced which have an adverse effect on organization productivity. It is on this regards that this study is embarked upon. “Availability of office equipment and its effect on office workers’ productivityâ€, benefit of using the office equipment, its level of availability in the organization and the problem associated with the pro...

THE CAUSES OF FAILURES AMONG SOME MANAGERS IN BUSINESS ORGANIZATION A CASE STUDY OF FIRST BANK PLC WARRI

ABSTRACT Research studies in the recent times have indicated continued failure of organisations, firms and company as a result of many factors. It was also observed that management as the life wire of any business has majorly led to the winding up of this business entities sequel to the decisions and actions of the managers who control its day to day operations. In many organizations today managers fail because of lack of managerial skills, and lack of communication between managements and wo...

THE EFFECT OF MOTIVATION ON EMPLOYEES PERFORMANCE IN GLOBAL POLYTHENE INDUSTRY KADUNA

ABSTRACT The research project attempt to examine the effect of motivation on employees’ performance in global polythene industry Kaduna. The objectives of the study amongst others are to determine the relationship between motivation and performance and to assess the adequacy of employees reward in global polythene industry. The researcher adopted questionnaire and interview in the collection of primary data and documentary evidences such as literature review for secondary data. It was ...

APPLICATION OF MARKETING CONCEPTS IN MANUFACTURING INDUSTRY (A CASE STUDY OF SUNGLASS LTD KADUNA)

ABSTRACT This research work attempt to appraise the applications of marketing concepts in manufacturing organization.  In view of the relevance of the marketing concepts in an organization, but it is discovered that manufacturing organization operate below capacity. Marketing deals with price, promotion, product, and distributions where as marketing concept is the philosophy that when applied efficiency will be attained The researcher tried to find out the root causes of these problems, cons...

APPLICATION OF KNOWLEDGE MANAGEMENT TOOL FOR IMPROVEMENT IN GUARANTY TRUST BANK PLC

ABSTRACT The title of this project is “Application of knowledge management tool for improvement in GTB plc. The main objectives of this study among others, is to find out, if the organization has a formulated systematic process and strategies with regards to the acquisition, sharing and evaluation of knowledge available within the organization. In other to achieve these objectives, a research question was formulated and administered to examine that the organization has formulated system...


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