Business Management Research Papers/Topics

Effect of Cashless Reform on Revenue Collection Performance in Kakamega County

Abstract Revenue is considered a key element for any state since the resources mobilized and collected are used to finance government projects and provide services to citizens. After the creation of Kakamega County due to devolution, Kakamega initiated revenue reforms in 2019 to mobilize its own source of revenue. Despite the reforms, the county is still facing challenges and massive deficits in revenue collection, which hinder its operation. The study specifically examined the effect of cas...

A Classification of tourism offerings based on intrinsic attributes

Abstract/Overview The purpose of this study is to explore intrinsic attributes that can be used in the classification of tourism offerings for an academic understanding of their immutable natures. Mixed approach of visitor attractions classification was used as a theoretical underpinning, group discussions for data collection and content analysis for data examination. Findings of this study indicate that every offering category has a set of immutable attributes separating it from the rest...

A Conceptual Model for Managing Supply Networks for Simultaneous Optimisation in a Complex Adaptive Environment: A Case Study of the Floriculture Industry in Kenya

Abstract: This thesis aims at developing a conceptual model for supply networks optimization in the floriculture industry in Kenya. In the literature review a detailed account of the evolution of supply chain management, the concept and the factors influencing simultaneous optimization of supply networks in the floriculture industry is given. The area of complex adaptive systems is explored and the link with the floriculture industry in Kenya is shown. A review of current studies is done on ...

An Evaluation of Customer Relationship Management (CRM) Initiatives and Their Effects on Customer Satisfaction - Employee Perspective

Abstract: CRM programs around the world have generally struggled to achieve the desired benefit, owing to organizations' failure to master this increasingly evolving market competency at a strategic level. Furthermore, in this information period, Customer Relationship Management (CRM) is a must-have for any company. Against this backdrop, the study assesses Mascom wireless CRM initiatives in order to enhance current trends and build future relationships in order to remain viable. Likewise, t...

Investigating The Effects of Covid-19 Corona Virus In Botswana: A Case of Kgalagadi Breweries Limited

Abstract: This study focuses on investigating the effects of Covid-19 on the alcohol industry in Botswana. The research was carried out in Broadhurst Industrial, Gaborone (Botswana) where Kgalagadi Breweries Limited is located. The main aim of the research was to establish the perceptions of lower, middle and top managers regarding the effects of Covid-19 on KBL in Gaborone, Botswana. The researcher used positivism research philosophy because of its nature to accommodate large sample sizes. ...

Critical Success Factors Influencing Performance of Small Firms in Lesotho

Abstract: This study investigated critical factors influencing the performance of small businesses in Lesotho. A sample of owners/managers of small firms completed the questionnaires which helped to arrive at a successful outcome. A review of literature and inquisitiveness was the basis for the conception and foundation of the research study. The researcher gave a background information of small firms business in Lesotho and went further to discuss some theories which helped to get a better ...

The Role of Knowledge Infrastructure Capabilities on The Market Performance of Small and Medium Enterprises: A Case Study of Redman Consulting (Proprietary) Limited,

Abstract: The satisfactory performance of small and medium enterprises hinges on many factors that include employees, information technology, organizational structure, and organisational culture. These aforementioned elements are collectively known as knowledge infrastructure capabilities. They are instrumental in helping organisations to develop the required competitive strengths. The study focuses on Redman Consulting (Pty) Ltd. The main objective of the study was to investigate the role t...

Leadership Styles for Organizational Sustainability: A study of International joint ventures (IJVs) in Botswana manufacturing

Abstract: Leadership is one of the oldest phenomena in the history of social sciences and management that has an impact to business ventures sustainability. International joint ventures (IJVs) leadership encounters cross-cultural related and diverse workforce challenges that call for appropriate leadership behaviors (style) for their organization sustainability. This paper presents empirical research done on International Joint Ventures (IJVs) leadership in Botswana manufacturing with partne...

New-genre leadership styles for international joint ventures (IJVS) sustainability: a literature review

Abstract: This paper aims to provide insights into the existing literature on the contemporary leadership styles commonly applied by International joint ventures (IJVs) leaders. A total of 51 articles published between 1992 and 2014 were retrieved from 21 refereed journals, all of which could be accessed online. New genre theories applicable for International joint ventures (IJVs) sustainability focus on exceptional leadership that has extra ordinary effects on their follower; to become high...

A Strategic Perspective to Small Firms in Relationship Marketing: A Case Study of Francistown

Abstract: This paper seeks to advance the strategies which can be employed by small-scale retail outlets as they normally fight for survival. Many small firms face a number of challenges in terms of technology, economic strength, geographic expansion, human resources, and relationship marketing. These challenges emanate duly from the untrained and inexperienced workforce that knows little about the tools needed to market products and services successfully. Not only that, but even many small-...

IMPACT OF MOTIVATION ON EMPLOYEE PERFORMANCE IN WATER AND SANITATION SERVICES IN KENYA, HOMABAY COUNTY

Abstract Employee performance in the water and sanitation sector is crucial for ensuring the effective delivery of essential services to communities. This study investigates the impacts of motivation on employee performance within this sector, focusing on Homabay Water and Sanitation Services (HOMAWASCO), Homa Bay County, Kenya. The research objectives are to determine the effects of rewards, incentives, and the nature of work on employee performance. Through a mixed-methods approach i...

IMPACT OF MOTIVATION ON EMPLOYEE PERFORMANCE IN WATER AND SANITATION SERVICES IN KENYA, HOMABAY

Employee performance in the water and sanitation sector is crucial for ensuring the  effective delivery of essential services to communities. This study investigates the  impacts of motivation on employee performance within this sector, focusing on  Homabay Water and Sanitation Services (HOMAWASCO), Homa Bay County,  Kenya. The research objectives are to determine the effects of rewards, incentives, and  the nature of work on employee performance. Through a mixed-methods approach  invol...

The History of Facebook and its Impact on Humanity

The paper presents an in-depth analysis of the evolution over time of Facebook and its diverse influence on several facets of human existence, encompassing social interaction, dissemination of information, commerce, politics, cultural dynamics, confidentiality, psychological well-being, and technological advancements. Mark Zuckerberg established Facebook in 2004 as a social networking tool primarily targeting university students. Over time, it has expanded into a worldwide sensation, attracti...

Literature Review Red Ocean Strategy

Abstract ​​The term ocean strategy as introduced by the authors Renee Mauborgne & W. Chan Kim of the very famous research paper as well as book published Blue ocean strategy [1], where the term ocean means market and the strategy in reference of being blue focuses on creating a very new segment which is yet to be developed as a full fledge market and termed the other industrial strategies to be as red ocean strategies. Excessive exploitation of existing demands by making a better offer to...

A Study on Students' Perspective Towards Solid Waste Management in Mumbai City

Solid waste management (SWM) is an important indicator for overall health of citizens and environment of the locality. In modern civil society, SWM has been a serious issue in economic development, environmental degradation and human health. One of the main reasons of solid waste generation beyond imagination is rapid urbanisation, industrialization, exponential increase in use of plastics, improved standard of living etc. SWM has no longer been an issue ,limited to urban cities and clusters ...


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