Business Administration Research Papers/Topics

Customer Satisfaction and Performance of Commercial Bank a Case Study of Dahabsfflil Bank in Bosaso, Somalia

ABSTRACT The study was set to examine the effect between customer satisfaction and performance of banks in Dahabshijj Bank in Bosaso-Somaija. The objectives included to establish the effects of customer retention on performance of commercial banks, assess the effect of customer loyalty on performance of banks in Bosaso Somalia and to determine the effect of customer service on performance of commercial Banks in Bosaso-Somalia, The study employed descriptive correlation research design on the ...

Women Entrepreneurship and Poverty Reduction in Kimironko and Gisozi Markets in Gasabo District in Rwanda

ABSTRACT This study was carried out to establish the extend to which women entrepreneurship has affected poverty reduction in selected markets of Gasabo district in Rwanda.Specifically,The study wanted to establish the profile of respondents, to determine the level of women entrepreneurship and the level of poverty reduction. The study employed a descriptive correlation design and data was collected from 112 respondents using self administered questionnaires as the key data collection instrum...

An Assessment of Accountability Committees of Parliament of Uganda in Conducting Financial Scrutiny

Abstract XI The purpose of the study was to find out whether accountability committees in the Parliament of Uganda have been effective in enforcing financial management discipline. The study was guided by the mandate given to Parliament of Uganda by the Constitution of Uganda, 2006 and the Auditor General's reports to Parliament. The study adopted a descriptive survey design because of the qualitative and quantitative nature of data that were collected. The study was conducted in a sample of ...

Staff Recruitment, Retention and Organizational Effectiveness of Golis Telecommunication Company in Garowe, Puntland Somalia

Abstract The study investigated the role of recruitment and retention on the organizational effectiveness of Golis Telecommunication Company of Garowe, Puntland, Somalia. The study was divided by three research objectives. The first objective related to the effect of recruitment on organizational effectiveness. The second objective concerned the effect that retention have on organizational effectiveness. The final objective concerned the examination of the strategies used by the company to en...

Equal Employment Opportunity and Employee Performance in Telcom Somalia

ABSTRACT In this study, the researcher studied the effects of equal employment opportunity on employee performance in Telcom Somalia in Bakara market. The study was guided by the following objectives; to determine the effect of equal employment opportunity on staffing in telcom Somalia, to determine the effect of equal employment opportunity on career development in telcom Somalia, to determine the effect of equal employment opportunity on employee promotion in Telcom Somalia and to determine...

Examining the Effects of Budgetary Control on Profitability in Dairy Industries in Rwanda (A Case Study of Nyanza Dairy Plant)

ABSTRACT This research study was undertaken to examine the effects of budgetary control on profitability of milk factory in Rwanda and the case study was Nyanza Dairy Plant. The period of the study was two years (2006-2008). This study was done because most of industries proceeded on employee retrenchment thinking that this could help them to increase the rate of profit. Some managers had avoided budgeting because of the time and effort involved in the budgeting process. In addition of this, ...

Advertising and the Survival of Retail Pharmacies in Selected Districts in Eastern Kenya

ABSTRACT The study was carried out to establish the extent to which advertising affects the survival of retail pharmacies in selected districts in Eastern Kenya. The main objective was to determine the level of advertising and survival on retail pharmacies in selected districts in Eastern Kenya. The study employed a descriptive correlation design; data was collected from l4lrespondents using self administered questionnaires as the key data collection instrument. The study revealed that advert...

Logistics Management and Organizational Performance of Selected Organizations in Monrovia, Liberia.

ABSTRACT The study 1I’as set to examine the effect of logistics management on organizational performance of selected manufacturing organizations in Monrovia, Liberia. The study objectives included assessing the effect ofpackaging on performance of manufacturing organizations, to establish the effect of warehousing on performance and third objective transportation on performance of the manufacturing organizations in Monrovia, Liberia. The study was based on a descriptive survey in a context ...

Marketing Strategies and Sales Performance in the Commercial Banks in Bujumbura, Burundi

ABSTRACT The sales performance of commercial banks in Burundi has been averagely low in the period between 2015 and 2016. This was due to the outstanding amount of loans that decreased by 6.8%, from BIF 858.371,3 2015 to 800.053,2 million in July 2016. This study investigated the effect of marketing strategies on sales performance in the commercial banks in Bujumbura, Burundi. The objectives that guided the study included the following: i) to determine the effect of product on sales performan...

Accounting Information System and Management Decision Making in Telecommunication Firms in Borama, Somaliland

ABSTRACT This study investigated accounting information system and management decision making in selected telecommunication companies in Somaliland. The study was guided by the following objectives: i) to determine the level of accounting information system among selected telecommunication firms in Borama, Somaliland; ii) to establish the level of management decision making amon~r selected telecommunication firms in Borama, Somaliland and iii) to examine the relationship between the level of ...

The Public Procurement Management Process And Service Delivery In Rwanda Parastatals

ABSTRACT The study established the relationship between the management of the key stages in the public procurement process and identified the problems in the process which hinder effective service delivery. The study was a descriptive design and both quantitative and qualitative research methods were used to the opinions of individuals and groups. The population of the study was 143 and this included directors of units, tender committee members, RPPA officials and official from auditor genera...

Financial Management And Profitability Among Smes A Case Study Of Makindye Division, Kampala Uganda

ABSTRACT The purpose of the study was to examine the effect of financial management on profitability among SMEs in Makindye Division, Kampala Uganda. The specific objectives were; to examine the effect of working capital management on profitability of SMEs in Makindye Division, Uganda, to determine the effect of internal control systems on profitability of SMEs and to examine the relationship between financial management and profitability among SMEs in Uganda. The study employed a descriptive...

Teachers’ Demographic Characteristics And Their Effectiveness Tn Secondary Schools In Kole District, Uganda

Abstract The study aimed at finding out the difference between teachers’ demographic Characteristics and their effectiveness in secondary schools in kole district, uganda. The Constructs for demographic characteristics were gender, marital status, age, educational Qualifications and the number of years of teaching experience; while the constructs for Teachers’ effectiveness were lesson delivery, teacher-student relationship and syllabus Coverage. To measure the difference between teache...

Supervision And Teacher Efficiecy In Selected Secondary Schools In Karamoja Sub-Region Uganda

ABSTRACT The purpose of this study was to determine if there was a significant relationship between the degree of supervision and the level of teacher efficiency in the selected area of study and approve and disapprove the theory on which the study was based, to validate knowledge. This study was guided by four objectives, to determine the profile of respondents in terms of age, gender, work experience, occupation and qualification, to determine the degree of supervision interms of administra...

School Boards And Head Teachers’ Management Of Selected Secondary Schools In Nachingwea District, Tanzania

ABSTRACT This study entitled school boards and headteachers’ management of Selected Secondary Schools, was carried out in Nachingwea District, Tanzania. It comprised of the following objectives: to determine the profile of the respondents as to age, education qualification and occupation; to examine the extent of the role of school boards; to determine the extent of the ~nanagement of selected secondary schools in Nachingwea district; and to establish the elationship between the roles of sc...


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