ABSTRACT Customer value management contributes to economic development and all companies and organizations should aim at maximizing end- user satisfaction which is an explicit and measured business goal. Dissatisfaction reduces on the levels of output and the line Ministry may overtime fail to achieve its strategic, operational and tactical objectives. The aim of the study was to establish the challenges met in attempt to meet customer satisfaction, the causes of dissatisfaction and on the ...
ABSTRACT The study sought to assess the effect of risk management on profitability of commercial banks in Mogadishu-Somalia. It was guided by three specific objectives, that included i) determining the effect of risk identification on profitability of commercial banks in Mogadishu Somalia; ii) examining the effect of risk assessment on profitability of commercial banks in Mogadishu Somalia and (iii) to establish the effect of risk monitoring and control on profitability of commercial banks ...
ABSTRACT The study sought to assess the effect of inventory management techniques on performance of selected super markets in Kampala Central Division, Uganda. The study was guided by theory of Inventory Management by Grabara (2007).It was guided by three specific objectives, that included; to determine the effect of just-in-time inventory on performance of selected super markets in Kampala Central Division, Uganda, to establish the effect of vendor managed inventory on performance of select...
ABSTRACT This study assessed the level of contract management, and how it affects road works delivery cost, time, and quality. The researcher carried out this study while being guided by five research objectives: (1) to determine the profile of the respondents in terms of: Age, Gender, Highest educational qualification, (2) Position in department, relationship to program and length of involvement, to determine the extent of contract management in selected local governments in western Uganda,...
ABSTRACT The study was carried out on “opportunities and challenges of electronic banking on organizational performance of indigenous banks in Rwanda”. This identified the opportunities these banks have identified in Rwanda and various challenges they face in their endeavors to provide efficient and effective services and products through electronic banking. The Data was collected using structured questionnaires and interview schedules. The population size was 150 and the sample size wa...
ABSTRACT This study was set out to establish the extent to which budgetary practice affect financial performance of selected private universities in Mogadishu, Somalia; specifically the study intended to establish the (i) profile of the respondents, (ii) level of which budgetary practice, (iii) level financial performance, (iii) whether there is a significant difference in the level of which budgetary practice and financial performance in selected private universities in Mogadishu Somalia. ...
ABSTRACT This study finds out influence of job design on staff morale in the banking industry of Embu County. The study has its background on the fact that the aim of job design is to satisfy the requirements of organization for productivity, operational efficiently and quality of products or services and that it also aims to satisfy the needs of individual. The author’s main purpose was to investigate the influence of job design on staff morale in the banking industry. Although the popula...
ABSTRACT This study looked at the factors that prevent full utilization and absorption of funds by Apac District and its effects. The high rate of under-utilization and returning of funds has persisted which in tum has had negative effect on the implementation and sustainability of Donors funded projects in Apac District. The empirical data was collected from Apac District. A sample of 174 civil servants was selected using simple random sampling method. Questionnaires were used for collecti...
ABSTRACT Before the 2000 liberalization by the government of Kenya, there was only one telecom provider in Kenya, Kenya Post and Telecommunications, which was supposed to serve the entire population in Kenya. This led to many people being denied quality telecom services because of the monopoly Kenya Post and Telecommunications had by then. However the industry experienced slow growth registering a 2O% market growth due to lack of product awareness in the region. This study was set out to es...
Unemployment and low income are one of the present situations in Uganda. The government of Uganda has formulated a policy to mitigate the overwhelmed problem by fostering MSEs. In this report an attempt is made to assess whether MSEs create employment opportunities and income increase in Adyel Division, Lira municipality. During the study, primary data were collected from 14 owners and 32 employees and other participants of MSEs. Questionnaire and interview were used as data collection instru...
Organisations are constantly striving to grow and develop thus, invest heavily to drive this agenda. In 2019, the world was caught offguard when the COVID-19 virus struck. Nevertheless, businesses across the globe managed to survive, giving rise to new international business trends. This study focused on International Business Trends Emerging Out of COVID-19 in which three research questions were posited. These were; finding out some of the international business trends emerging out of COVID-...
This study looked at the variables affecting consumers' online shopping habits. The rapid increase in internet service usage has created a sizable market for online shoppers and sellers to purchase and sell goods and services. Online shopping has gained popularity as a means of conducting business. The popularity of internet purchasing has increased retailers' interest in concentrating on this market. This theoretical study aims to go back in time in the literature review to comprehend the...
ABSTRACT The purpose of this study was to establish the relationship between implementation of Vision Umurenge Program and Poverty Reduction in Nyarugenge district, Rwanda. In fulfilling the purpose of the study, the study determined the profile of the respondents; extent of effectiveness of Vision Umurenge Program; level of poverty reduction; and lastly, relationship between implementation of Vision Umurenge Program and poverty reduction in Nyarugenge district was established. Descriptive ...
ABSTRACT The study was set out to assess Institutional capacity on local government revenue generation and service delivery in Local Government in Kira Town Council, Wakiso district- Uganda. The objectives of the study were; to assess whether there is technical capacity to generate and handle the local government revenue, analyze whether there is management capacity to handle the generated local government revenue and to assess whether there is planning capacity in Kira Town Council concern...
ABSTRACT This study determined the relationship between motivation and employee performance in Rwanda Demobilization and Reintegrated Commission in Rwanda. In order to achieve the purpose of the study, three research objectives were formulated and these included: To determine the level of motivation at Rwanda Demobilization and Reintegrated Commission; to determine the level of employee performance at Rwanda Demobilization and Reintegrated Commission; and to find out whether there is a sign...