ABSTRACT This study aimed to find out the determinants of customer satisfactions in NGO‟s working as Microfinance institution a case study of BRAC Microfinance institution, in Dodoma Municipality. There were three objectives namely: (i) To determine the extent to which customers were satisfied to the NGO‟s working as Microfinance Institution (ii) To find out what factors determine customer satisfaction on services rendered by NGO‟s working as Microfinance Institution (iii) To find out e...
ABSTRACT The study aimed at assessing the impact of crime on coastal tourism along the coastal areas of Nungwi, Kiwengwa and Matemwe in Zanzibar. The questionnaires, interview, and focus group discussion were employed to assess the social economic activities as well as the impacts of crime rate along the coastal areas. A total of 98 participants who were randomly selected were involved in the study of which 34 were from Nungwi, 32 from Kiwengwa and other 32 from Matemwe. The results of the st...
ABSTRACT This study assessed the strategies adopted by private organizations in employees‟ retention in Tanzania using NMB Bank in Dodoma district as a case study. Four research objectives guided the study. First, to identify the causes of employee attrition in the private organizations; second, to examine the current retention strategies in the private organizations; thirdly, to examine the usefulness of the current retention practices in retaining the employee in the private organization...
ABSTRACT The explosive growth of use of mobile money has had the unintended benefit of increasing public involvement in the formal financial system, including expansion of savings accounts in the regulated financial intermediaries. In additional to those funds transferred to people living in remote areas help them to purchase basic needs. To the farmers and other business people use mobile financial to sell and purchase inputs to their activities. The study was undertaken in order to assess ...
This study aimed at assessing factors influencing adoption of digital marketing in commercial banks operating in Tanzania. Specific objectives were include examining factors influencing adoption of digital marketing, determining the influence of individual factors on adoption of digital marketing, analyzing the influences of organizational factors on adoption of digital marketing and determine the influence of social factors on adoption of digital marketing. The sample size of the study was 9...
ABSTRACT The main objective of Microfinance institution in Tanzania is the provision of financial services to the low earner income who fail to acquire funds from banks. This study focused on Women empowerment through microfinance institutions. The study aimed at examining the contribution of microfinance institution to Women empowerment specifically to identify the policies or regulations guiding women empowerment, to assess the microfinance funding and utilization of funds. Also to assess ...
ABSTRACT Recently employee training has become more important to organisations which seek higher performance since there is competition among organisation. Thus the study was devoted on the impact of training on employee performance and turnover. The study was conducted at Kondoa District Council in Dodoma region. The respondents of the study involved the employees and employer/management of KDC. The sampling techniques were simple random sampling and purposive sampling. Simple random sampli...
ABSTRACT This study assessed the influence of Agricultural and Marketing Cooperative Societies on the socio-economic well-being of smallholder cashew nuts farmers in Tunduru District, Tanzania. The study focused on the cashew nut smallholder farmers in the area. Precisely, the study examined the contribution of institution capacity, collective bargain and network development on the socio economic wellbeing of smallholder farmers. Both, qualitative and quantitative approaches were employed in...
ABSTRACT SMEs in Tanzania have been growing rapidly, however they have showed that there is high possibility of them meeting their death or stagnation. Therefore, this study examined the factors affecting the growth of small and medium agro-processing firms in Tanzania. An analytical cross-sectional design and descriptive design was adopted; the sample size of 100 respondents was obtained. Statistical Package of Social Sciences (SPSS) version 21 was used to analyze the quantitative data foun...
ABSTRACT Worldwide including Tanzania SMEs play a great role in employment creation, income generation and economic growth. However, in Tanzania SME sector is faced by a number of factors including socio-cultural factors (SCFs) which hinder its development. The study focused on the assessment of the impact of SCFs on the performance of women SMEs in Tanzania involving food vendors and household retail shops in Dodoma urban and Chamwino districts in Dodoma region. The study employed both cros...
ABSTRACT The study focused on examined the factors influencing customer satisfaction in Tanzania banking sectors specifically Tanzania Postal Bank in Dodoma. It was guided by three specific objectives which are: to study and identify the factors influencing customer satisfaction in the banking sector, to examine the impacts of customer satisfaction in the banking sector and to investigate the possible measures to increase customer satisfaction in banking sector The study employed sample size...
ABSTRACT This study examined the Management of Financial Risks in Social Security Institutions in Tanzania: Specifically it aimed to identify financial risks facing LAPF in its operations, to find out the measures being taken by LAPF in managing the financial risks and to examine the effectiveness of the existing measures being taken by LAPF in managing the financial risks. A sample of 40 respondents was made use of and these were randomly obtained from LAPF in Dodoma. The researcher used bo...
ABSTRACT This study was put in place to investigate on the normative factors leading to enrolment in social protection mechanisms in Tanzania. The study was undertaken by taking the case of Community Health Fund and was actualized in Dodoma Municipality. The study explored the enrolment procedures and their influence on non-enrolment in CHF, determined the perceptions of people towards enrolment to the fund, analyzed the impact of households’ income towards enrolment of CHF and investigate...
ABSTRACT The study was focused on asses performance of Financial Institutions on small Business in Tanzania specifically in TPB branch Dodoma. It was guided by the three specific objectives which were: to examine the extent loan issuance to Small business in Tanzania, to evaluate the roles of financial institutions in the performance of Small business in Tanzania and to investigate challenges in accessing and utilization of credit. The study was employed cross sectional research design in wh...
ABSTRACT The spread of mobile phones across the developing world particularly the SubSaharan Africa is one of the most remarkable technology stories of the past decade as well as Tanzania country. This study aimed at looking ―Customer Satisfaction on the Usage of Sim-Banking in Tanzania, a case study of Dodoma Urban District‖ in particular. It attempted profoundly to acquire information on factors influencing satisfaction and the relationship between satisfaction and demographics. Howeve...