CHAPTER ONE 1.0 Introduction Value Added Tax has of late, emerged as one of the most important financial innovations of the century. According to Domestic Taxes Department V.A.T at a glance (2006/2007), VAT is a consumption tax charged on both local sales and importation of taxable services. VAT is tax payable to the Kenya Revenue Authority (VAT department) by registered traders who are registered with the department for VAT purposes. According to the Kenya Revenue Authority Income Tax Depa...
ABSTRACT The purpose of the study was to assess the contribution of microfinance services on the growth of small scale businesses and the objectives were to establish the percentage growth of small scale businesses, to ascertain the services and products rendered by small scale businesses after accessing micro credit facilities, to establish the practices employed in paying back the loans and interest rate and to establish the tangible achievements arising from accessing financial services. ...
ABSTRACT Relationship marketing has become a buzzword in academia and industry due to its acclaimed benefits of attracting and retaining customers. The hospitality industry in Ghana is one sector where relationship marketing practices have not been well researched. This study was thus motivated to address this research gap. The main purpose of this study was to examine the relationship between relationship marketing and customer loyalty in the Ghanaian Hospitality (hotel) industry. Specifica...
Abstract The purpose of the study was to establish the relationship perceived risk, trust, perceived ease of use, perceived usefulness, and internet banking adoption. The study adopted a cross sectional design which was quantitative and qualitative in nature. It involved descriptive and analytical research designs. The study sample comprised of 384 bank customers in the Kampala, who were selected through simple random sampling. The data was tested for reliability, analyzed using SPSS and res...
TABLE OF CONTENTS I>ECLA~TION .......................................................................................... i AJ>J>~O,AL ............................................................................................... ii I>EI>ICATION .......................................................................................... iii ACKNOWLEI>GEMENTS ............................................................................ iv CIIAI'TE~ ONE ...............................................
TABLE OF CONTENTS DECLARATION ............................................................................................. .i APPROVAL .................................................................................................. .ii TABLE OF CONTENTS ................................................................................... .iii LIST OF ACRONYMS ................................................................................... . CHAPTER ONE 1.1 Background of the study ...........
TABLE OF CONTENTS Declaration ................................................................................................... .i Approval ....................................................................................................... ii Dedication ................................................................................................... iii Acknowledgements ..................................................................................... iv Table of contents ............
TABLE OF CONTENTS DECLARATION ................................................................................................................... ii APPROVAL .......................................................................................................................... iii DEDICATION ...................................................................................................................... iv ACKNOWLEDGEMENT...............................................................
ABSTRACT fhis study was entitled "The effects of capital budgeting decisions on the firm's profitability: a ;ase study of manufacturing companies in Hargeisa, Somalia" was presented after a study :onducted in eight selected manufacturing companies in Hargeisa, Somalia in the year 2012. mong the objectives of the study were to assess how acquisition of long term assets affect the >rofitability of manufacturing firms, to assess how replacement of long term assets affect ,rofitability of manufac...
ABSTRACT The topic of the study was the effects of taxation on the income of small business community case study ofBundibugyo town council Bundibugyo district western Uganda, the problem of the study was to have proper tax structures in Bundibugyo town council Bundibugyo district western Uganda. The purpose of the study was to establish the relationship between taxation and the income of the small Business community in Bundibugyo town council Bundibugyo district western Uganda. The objective...
ABSTRACT The study investigated the effects of Information, Communication and Technology on customer retention in the banking industry in Kotido that is Stanbic and Centenary Banks as Case study. Fifty Respondents which included Customers and management of both Centenary and Stanbic banks respectively. The objective of the study was to establish the effects of E-Fund transfer technology on customer retention in the banking industry, to identify the effects of telephone banking technology on c...
ABSTRACT The banking sector has increasingly become competitive. A dwindling economy, increases in the number of banks, high interest rates have all led to a rise in operational costs and consequent reduction in profits. This has necessitated banks to develop strategies that enable them to provide superior service at minimum costs. The objective of this study was to investigate the extent to which "Rubbing" (a process of reducing costs whereby banks are using remote locations where labour is...
ABSTRACT This study established the relationship between advertisement and sales volume in selected soft drink companies, in selected districts central Uganda. The study was guided by four objectives, (i) profile of respondents (ii) level of advertisement (iii) level of sales volume and (iv) whether there was significant relationship in the level of advertisement and sales volume of selected soft drink companies. A survey design was used specifically descriptive correlation and descriptive co...
ABSTRACT Work scheduling includes establishing the possible route or path to be followed by a particular piece of work. Wok schedules should help employees to balance work, free time and personal life. Work schedules can cause tension and pressure on employees if not well implemented. Thus whether intentional or not the administration of work schedules as a control device often seems to be attended by pressure and threats rather than by satisfaction of employee desire, thus communication is ...
The purpose of the survey was to find out the impact of electronic commerce on retail performance of Nakumatt supermarket Kampala (Uganda). To achieve this, objectives were formulated which guided on examining the general objective of the survey. The specific objectives formulated were: first, to find out the type of e-commerce applications used in Nakumatt supermarket; second, to find out the efficiency ofNakumatt supermarket; third, to find out the relationship between e-commerce and retail...