ABSTRACT This research report is about "Total Quality Management on organizational performance'", a Case Study of Bid co Oil Refinery in Thika, Kenya. The research was conducted in two (2) month during the"practical training. Much effort was put on studying procedures and technicalities involving the understanding ability in relating the variable and the procedures of Total Quality Management (TQM). Chapter one, describes an overview of Total Quality Management and background of Bidco Compan...
ABSTRACT The study established the extent to which contract management influences service delivery in Nampunge community primary school. The objectives of the study established the extent to which contract governance, monitoring and relationship management influences service delivery in Nampunge community primary school. The study used a descriptive research design using both quantitative and qualitative approaches. The study population consisted of 36 respondents, from whom a sample of 30 wa...
ABSTRACT This research on "Corruption and the Performance of Small and Medium Scale Enterprises" was carried out in TANCEED and Shoprite in Monduli, Tanzania purposely to; find out the role of procurement on the performance small and medium enterprises; to find out the challenges of procurement and causes of corruption; and to suggest possible solutions to the challenges experienced in procurement. To figure out the problem, literature was reviewed on the main variables of the study to enrich...
TABLE OF CONTENTS CHAPTER ONE HISTORICAL BACK GROUND OF THE PROBLEM TITTLE PAGE TABLE OF CONTENTS TITTLE PAGE TABLE OF CONTENTS ............................................. .i DECLARATION ....................................................... iii APPROVAL ............................................................. .iv DEDICATION ........................................................... v ACKNOWLEDGEMENT ................................................ vi LIST OF TABLES ....................
ABSTRACT Vendor managed inventory is the system where vendor takes overall responsibilities of business on behalf of organization by; making daily deliveries of goods, managerial work, checking of stock and others. . In June 2009, the first Nakumatt store in Uganda opened on Yusuf Lule Road on Kololo Hill, in central Kampala, the capital city. In November 2010, Nakumatt expanded its footprint in Kampala by acquiring Payless Supermarket, a Ugandan supermarket chain with two stores in the Kampa...
ABSTACT The study focused on compliance with the procurement procedures and public sector performance. The study was initiated as a result of poor accountability, lack of value for money and poor quality management in the public sector despite the availability of procurement procedures. The researcher used the following objectives to guide the study: to establish the benefits of compliance with the procurement procedures, to identify the factors affecting the compliance with the procurement ...
ABSTRACT The study was conducted to examine the relationship between procurement and supplier relationship to an organization efficiency with specific reference to Kaabong district local government. The study considered twelve ( 12), the staff in procurement department . three (3) members of contracts committee and live (5) accounting officers and fifteen ( 15) suppliers of goods and services making a total of thirty five (35) respondents. Questionnaires and interview were used as the major ...
ABSTRACT The study was carried out to investigate the relationship between supplier sourcing and service delivery in the public sector. It was mainly based on three objectives; To examine the key drivers to supplier sourcing, to examine risks and challenges of supplier sourcing and to establish the relationship between supplier sourcing and service delivery in the public sector. The study relied on primary data and secondary data; primary data was mainly from observations and questionnaires....
ABSRACT The study sought to investigate the effect of outsourcing on organizational performance. The study was guided by the following research objectives, to investigate whether the bank undertakes outsourcing of projects/seNices, to establish whether outsourcing programs at the bank achieve their stated objectives of improving organizational performance, productivity, market share, and quality and to investigate the factors that are associated with the success or failure of outsourcing pro...
Abstract This study established the relationship between supplier relationship and business profitability of Samona products in Kampala Uganda. The study was guided by four objectives (i) profile of the respondents in terms of, relationship, age, gender, education level, position in the organization, number of years worked, and the marital status; (ii) establish the different supplier relationship types (iii) the level of business (iv) the relationship between Customer .Relationship Manageme...
ABSTRACT The study was conducted in order to investigate the impact of inventory management systems on the Performance of business enterprises in Uganda; Uchumi supermarket was used as case study. The Study sought to determine objectively; to find out the effect of inventory management on performance, To identify the methods used in managing inventory levels, to investigate the effects of stock levels and Records on performance. The literature review was conducted with the aim of establishin...
TABLE OF CONTENTS DECLARATION ...................................................................................................................... i APPROVAL ............................................................................................................................. ii DEDICATION ........................................................................................................................ iii ACKNOWLEDGEMENT ...........................................................
ABSTRACT This research dealt with the effects of ethical issues on the procurement process in public health sector of Makindye Division Kampala. The study was conducted through a descriptive survey research Design. The research was guided by the following research questions; what is the relationship between ethics and the procurement process of public Health sector in Makindye Division?, what is the impact of unethical conduct on the procurement process of public Health Sector in Makindye Div...
ABSTACT The study focused on compliance with the procurement procedures and public sector performance. The study was initiated as a result of poor accountability, lack of value for money and poor quality management in the public sector despite the availability of procurement procedures. The researcher used the following objectives to guide the study: to establish the benefits of compliance with the procurement procedures, to identify the factors affecting the compliance with the procurement p...
Abstract This study was set to determine the contribution of Purchaser-Supplier relationship to the effective performance of the Purchasing Department. The Study looked specifically to the relationship to requirement specification, profit leverage, quality assurance and better deliveries and lead time reduction. The study used a survey approach in research design. was gathered using questionnaires. The questions were also used as interview questions where questionnaire was not applicable. Th...