ABSTRACT The research topic "Effect of Outsourcing on the Organizational Performance," the case of Kenya Petroleum Refineries Limited (KPRL), Mombasa Kenya. The main objectives of the study included. To find out the effect of outsourcing on the organization performance To find out the process of outsourcing in the organization To examine the relationship between outsourcing and performance of the organization To find out solutions to the effects of outsourcing The literature review presents...
ABSTRACT: The study looked at contract management and service delivery with the objectives; To establish the relationship between accountability in contract management and service delivery, to determine the relationship between communication in contract execution and service delivery and to establish the level of skills / knowledge possessed by contract management stakeholders and how they impact on service delivery. A sample of 69 respondents were detennined using Sloven's Fonnula; n = N l+...
ABSTARCT The study was carTied out using Safaricom Company, Moi Avenue branch located in Nairobi Kenya. This research was intended to examine the impact of e-business in the procurement process in organizations. Data used was collected from Safaricom suppliers, its customers and the purchasing department. Questionnaires and interviews guides were used as tools to gather this data from 40 respondents. The data was analyzed both quantitatively and qualitatively. Both male and female respondent...
ABSTRACT The ma:in purpose of the study was to establish the Impact of Management techniques on Operational Efficiency and the objectives were to; Determine the relationship between supplier management techniques and operational efficiency of an organization. Asses the effects of Supplier Management techniques on operational Efficiency in Regal paints Ltd. The findings are intended to benefit future academicians especially Kampala Intemational University business studies, help organization on...
ABSTRACT Outsourcing is the buzz word of the new millennium while companies are increasing moving jobs offshore to cut clown costs. The public is feeling cheated that their jobs are being stolen by cheat foreign labour. In this study aims at investigating the impact of outsourcing on service delivery at Uganda Police Force. The study was guided by the following specific objectives to establish the influence of outsourcing on quality :efservice deli• ~ry at Uganda police. to find out tlw eff...
ABSTRACT This research study set out to investigate the factors affecting the effectiveness of public procurement practice in Maua Municipal Council. These factors affect overall perfonnance of the council in discharching its social responsibilities to the society which is the main financier of the council.And also MMC is under local government that is subject to PPDA Act and regulations hence should comply with the procedures of the act The general objective of the study was to study the fa...
ABSTRACT The study focused on outsourcing and service delivery in Namutumba District Local Government. The objectives of the study were to identify the benefits of outsourcing, the reasons for outsourcing, and challenges associated with outsourcing in Namutumba District Local Government in Namutumba, Uganda. The research used a cross sectional survey design on the use of qualitative and quantitative approaches that were adopted to establish the effects of outsourcing services and service del...
Abstract This chapter included background to the study, Statement of the Problem, Study questions, Objectives of the Study, Significance of the Study. 1. 1 Background In Uganda until 2003 procurement of goods works and services by public, enterprises was traditionally guided by various Treasury or Finance regulations rather than being enshrined in statutes. The effectiveness of such an arrangement hinged on the strength of Parliament oversight which Unfortunately was very often wanting. So be...
Abstract In pursuit of the topic competitive bidding in public procurement and service delivery management, this chapter brings fotth the introduction to the research paper as it tackles the background of the study, the statement of the problem, purpose of the study, study objectives. research questions, the scope of the study in terms of geography, content/variables and time, and eventually the significance of the study. 1.1 Background of the study The background has four dimensions or persp...
ABSTRACT rotnl Quality Management (TQM) is an accepted technique to ensure performance and sun·ival or businesses in modern economies. Recent studies claim that the successf'ul implementation of TQM could generate improved products and services, as well as reduce costs, lead to more satisfied customers and employees, and eventually improved financial pcrlcll'lmmce. The purpose of this study was to establish whether this nature of relationship exists between TQM and linancial performance in...
The research study sought to establish the relationship between perceived quality of procurement procedures on contract performance in local government focusing on Masaka District Local Government. Local Governments have been riddled with corruption and inefficiency when it comes to procurement. However there is no much scholarly works th at have been done on the s ubject of procurement procedures a nd contract performance. Despite this importance, verv limited research has been done to exami...
ABSTRACT The study sought to find out the impact of just in time on organisational efficiency in Uganda Baati Limited and was driven by four objectives. These objectives include, to find out the elements of just in time, the elements of just in time, to know how the concept of just in time 1s implemented, to determine how the concept of just in time 1s implemented, and to know the challenges faced in the implementation of just in time. To achieve the objectives, the researcher sampled fifty ...
ABSTRACT The researcher was interested to investigate on e-procurement and service delivery in organisations: a case study of Uchumi Supermarket, Kabalagala Branch. The researcher set objectives which were intended to; establish the benefits of e-procurement in delivering services to customers at Uchumi supermarket, to determine the factors hindering the implementation of eprocurement at U chumi supermarket and to explore measures that can be adopted in implementing e-procurement for service...
TABLE OF CONTENT DECLARATION ................................................................................................................................................. ii DEDICATION .................................................................................................................................................... iii ACKNOWLEDGEMENT ................................................................................................................................... iv TABL...
ABSTRACT The study intended to establish the relationship between Procurement contracts and compliance with procurement procedures among manufacturing industries in Uganda, a case of steel rolling mills in Jinja Municipality, Uganda This study was guided by three objectives; (i) To determine the extent of Procurement contracts. (ii) To determine the level of compliance with procurement procedures (iii) To establish whether there is a significant relationship Procurement contracts and complia...