Analysis, Design and Implementation of a Computer Based Information System for Dairo Air Services Handling Limited

TABLE OF CONTENTS

Title Page

Declaration H

Acknowledgements iii

Table of Contents V

List of Tables viii

List of Figures ix

Listof Acronyms x

Abstract Xi

CHAPTER 1: INTRODUCTION 1

1.0 Overview

1.1 Background to the Study 1

1.2 Statement of the Problem 2

1.3 Purpose of the Study 2

1.4 Research Objectives 2

1.5 Research Questions 3

1.6 Scope 3

1.7 Significance of the Study 4

1.8 Review 4

CHAPTER 2: REVIEW OF RELATED LITERATURE 5

2.0 Overview 5

2.1 ICT in DAS Handling Ltd 5

2.2 Convergence of Technologies 7

2.3 Automation of the DAS Handling Processes 8

2.4 Review 11

CITAPTER 3: METHODOLOGY .12

3.0 Overview 12

3.1 Research Design 12

3.2 System Analysis 13

3.2.1 Description of the Current System 13

3.2.2 Strengths of the Current System 13

3.2.3 Weaknesses of the Current System 13

3.2.4 Recommendation on how to fix/enhance/replace the Current System 14

3.2.5 Methods of Data Collection/Data Collection Instruments 14

3.2.6 Data Analysis 23

3.3 The Proposed System 25

3.3.1 Other Alternative would be 25

3.3.2 The New System is expected to do the following 25

3.3.3 The following are the End-user Requirements 25

3.3.4 Software Requirements 26

3.3.5 Hardware Requirements 26

3.3.6 Data FlowDiagram 26

3.4 System Design 28

3.4.1 InputDesign 28

3.4.2 Output Design 29

3.4.3 Files and Database 30

3.4.4 Database Structure 32

3.4.5 Entity Relational Diagram 33

3.5 System Implementation 36

3.5.1 Coding/Programming 37

3.5.2 Choice ofProgramming Language 37

3.5.3 Description of Modules 37

3.5.4 Program Testing 37

3.5.5 Program Flowchart 38

3.5.6 SampleTestData 40

3.6 System Installation and Operation 45

3.6.1 Hardware Requirements 45

3.6.2 Software Requirements 45

3.6.3 System Flowchart 45

3.6.4 Changeover Procedure 46

3.6.5 User Manual 46

3.7 Review 47

CHAPTER 4: RESULTS AND DISCUSSIONS 48

4.0 Overview 48

4.1 Findings from the Study 48

4.2 General System Implementation Overview 51

4.3 Review 52

CHAPTER 5: CONCLUSIONS AND RECOMMENDATIONS 53

5.0 Overview 53

5.1 Conclusions 53

5.1.1 Benefits 53

5.1.2 Importance 54

5.1.3 Difficulty 54

5.2 Recommendations 54

5.3 Review 54

REFERENCES 55

APPENDICES 57

APPENDIX A: QUESTIONNAIRE ON COMPUTER USAGE 57

APPENDIX B: NARRATIVE DESCRIPTION OF THE RESULTS 60

APPENDIX C: RAMP SERVICE 65