Factors Influencing Supply Chain Management in Soft Drinks Industries, A Case Study Of Crown Beverages Ltd, Naka Wakampala

TABLE OF CONTENTS

DECLARATION .......................................................................................................................................... i

APPROVAL ................................................................................................................................................ ii

DEDICATION ........................................................................................................................................... iji

ACKNOWLEDGEMENT .......................................................................................................................... iv

LIST OF TABLES AND FIGURES ........................................................................................................ viii

ABSTRACT ................................................................................................................................................ x

CHAPTER ONE ........................................................................................................................................ 1

INTRODUCTION ..................................................................................................................................... 1

1.0 Introduction ........................................................................................................................................... 1

1.1 Background ........................................................................................................................................... 1

1.2 Statement of the problem ....................................................................................................................... 2

1.3 Purpose of the study .............................................................................................................................. 2

1.4 Specific Objectives ................................................................................................................................ 3

1.5 Research Questions ................................................................................................................................ 3

1.6 Significance of the study ....................................................................................................................... 3

1. 7 Scope of the study ................................................................................................................................ 4

CHAPTER TWO ....................................................................................................................................... 5

LITERATURE REVIEW ......................................................................................................................... 5

2.0 Introduction ........................................................................................................................................... 5

2.1 Factors affecting the supply chain ......................................................................................................... 5

2.2 Problems faced in supply chain management.. ...................................................................................... 7

2.3 Solutions to the problems faced in supply chain management .............................................................. 9

2.4 Contribution of supply chain management in organizations ............................................................... 11

CHAPTER THREE ................................................................................................................................. 13

RESEARCH METHODOLOGY ........................................................................................................... 13

3.0 Introduction ......................................................................................................................................... 13

3 .1 Research design ................................................................................................................................... 13

3.2 Study population and size .................................................................................................................... 14

3.3 Sampling design .................................................................................................................................. 14

3 .4 Sources of data .................................................................................................................................... 15

3.4.1 Primary source .................................................................................................................................. 15

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3.4.2 Secondary data .................................................................................................................................. 15

3 .5 Data collection tools ............................................................................................................................ 15

3 .5 .1 Questionnaires .................................................................................................................................. 15

3.5.2 Interview guide ................................................................................................................................. 15

3.6 Data processing, presentation and analysis ......................................................................................... 1,5

3.6.1 Data processing ................................................................................................................................ 15

3.6.2 Data presentation .............................................................................................................................. 16

3.6.3 Data analysis ..................................................................................................................................... 16

3. 7 Limitation of the study ........................................................................................................................ 16

CHAPTER FOUR ................................................................................................................................... 17

DATA PRESENTATION, ANALYSIS AND INTERPRETATION .................................................. 17

4.0 Introduction ......................................................................................................................................... 17

4.1 Response Rate ..................................................................................................................................... 17

4.2 Bio - Information ................................................................................................................................ 18

4.3 Examining the factors influencing the supply chain ............................................................................ 20

4.3.0 Introduction ...................................................................................................................................... 20

4.3.1 Low cost sourcing influences your supply chains network .............................................................. 20

4.3.2 Customization affects your supply chain network. ........................................................................... 21

4.3.3 Globalization affects your supply chain network ............................................................................. 22

4.3.4 Your supply chain network is affected by Cost oflnefficiency ....................................................... 22

4.3.5 Your organization has coordination and collaboration amongst the involved parties in Supply

Chain Manage1nent .................................................................................................................................... 23

4.3.7 You have information, communication and management technologies that support supply chain

functions .................................................................................................................................................... 25

4.3.8 Fragmenting customer needs has greatly affected the supply chain network ................................... 26

4.4 Examining the problems faced in supply chain management ............................................................. 27

4.4.0 Introduction ...................................................................................................................................... 27

4.4.1 Your organization is faced with labor disputes ................................................................................ 2-8

4.4.2 Energy price hikes are a major problem to your organization .......................................................... 29

4.4.3 Your organization is faced with terrorism and natural disasters ...................................................... 29

4.4.4 Your organization is highly faced with exchange rate fluctuations ................................................. 30

4.4.6 Currency exchange rate fluctuations have dealt a financial blow .................................................... 31

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4.4.7 Problem of compromise which costs the organization more in the long run ................................... 32

4.4.9 Organizations face multiple layers of complexity due to different cultural norms .......................... 33

4.5 Finding solutions to the problems faced in supply chain management. .............................................. 35

4.5.0 Introduction ...................................................................................................................................... 35

4.6 Evaluating the contribution of supply chain management in organizations ........................................ 37

4.6.0 Introduction ...................................................................................................................................... 3.7

CHAPTER FIVE ..................................................................................................................................... 41

DISCUSSION, SUMMARY, CONCLUSIONS AND RECOMMENDATIONS ............................... 41

5.0 Introduction ......................................................................................................................................... 41

5.1 Discussion of Findings ........................................................................................................................ 41

5 .1.1 Factors influencing the supply chain ................................................................................................ 41

5.1.2 Problems faced in the supply chain management.. .......................................................................... .42

5.1.3 Solutions to the problems faced in supply chain management.. ...................................................... .42

5 .1.3 Contribution of supply chain management in organizations ........................................................... .43

5.2 Summary of the findings ..................................................................................................................... 44

5 .3 Recommendations ............................................................................................................................... 45

5.4 Conclusion ........................................................................................................................................... 46

5 .5 Areas for further research .................................................................................................................... 46

REFERENCES ........................................................................................................................... , ............... 4 7

APPENDICIES ......................................................................................................................................... 49

APPENDIX 1: QUESTIONNAIRE ......................................................................................................... 49

APPENDIX 2: INTERVIEW GUIDE ....................................................................................................... 54

INTERVIEW GUIDE ............................................................................................................................... 54