INTRODUCTION As we move into the 21st Century, banks all over the world realize that only those that overhaul the whole of their payment and service delivery systems and operations are likely to survive and prosper in the New Millennium. This is due to the pressures of globalization, consolidation, deregulation and rapidly changing technology. Today’s business environment is very dynamic and undergoes rapid changes as a result of technological innovation, increased awareness and demands fr...
ABSTRACT Fraud is an epidemic dimension that has eaten deep into the banking sector as well as the entire economy. Its devastating effect manifests itself in the deteriorating balance sheet of banks as well as in economic backwardness. As a result, measures to eradicate fraud in banking sector become a central focus of the government and the monetary authorities. It was against this backdrop that this study was aimed at providing empirical evidence on the effect of fraud on performance of ban...
This study investigates the effects of ATM on the performance of Nigerian banks. Available studies have concentrated on the significant dimensions of ATM (automated teller machine) service quality and its effect on customer satisfaction with a bias against ATM producers. The study is motivated by the astronomical challenges confronting the proliferation of ATM infrastructure and attendant financial losss to banks which are often under-reported. Also, there are serious debate on the relevance ...
Professionalism in banking is violated when ethical or legal fundamentals are breached or blatantly disregarded. Ethics is a strong code of morality, which for an occupation such as banking, plays an important role in the well being of individuals, businesses, national and international economies. Unethical conduct manifests itself in various ways, including insider abuse, fraudulent dealings; irregularity/inaccuracy in rendition of reports, these are problems bordering on business ethics as ...
This paper presents empirical findings on the impact of the industrial sector on the performance of firms in a culturally diverse nation like Nigeria. The main objective of the study is to determine the overall effect of the industry in which a firm operates in a multicultural economy on its performance. The study opines that the cultural diversity of the Nigerian citizenry could determine to an extent the performance of a given firm in an industry and how the national economic policies affec...
ABSTRACT In spite of various reforms over the years, the Nigerian banking sector has continued to experience a number of bank failures. The period of 1994-2013 witnessed a wave of systemic distress culminating in another round of bank failures. Not-withstanding the heavy impact this ugly and recurring development has inflicted on this sector, the 2004 Banking Sector Reforms swept away 14 additional banks while the 2009 sanitization affected additional 7 commercial banks. The tenacity of ban...