ABSTRACT This study sought to establish if service delivery enhanced implementation of strategic management drivers in an organization in the public sector. Strategic drivers are forces that shape an organization’s strategy, which contributes to the growth of a particular business. This study’s general objective was to establish how strategic management drivers influence service delivery in Kenya’s Huduma Centres focusing specifically on Mombasa County Huduma Centre. Specific objectiv...
ABSTRACT The purpose of the study was to determine the determinants of the Economic Stimulus , Programmes (ESPS) implementation in Uriri Constituency, Migori County. The specific objectives of the study were; to find out the capacity of the ESP project teams in the constituency, the effects of the ESP projects and the performance of the projects in Uriri constituency. The target population was all the ESPs managers. The sample population was determined using the simple random sampling techni...
ABSTRACT Business enterprises are regarded as engines of economic development in many nations of the world. Many of these enterprises are faced with a myriad of problems especially in their initial stages, key among them, insufficient business and management skills. In this study, enterprises were categorized as micro, small and medium. Entrepreneurial training enables enterprise operators adopt better management practices such as profit retention, good customer relations, 4 timely loan repa...
ABSTRACT In spite of all inputs on professional enhancement and ICT infrastructure to better education in several countries, ICT adoption and integration in teaching and learning have been minimal. Technological revolution in schools has been set by theoretical inadequacies that have kept educational technology at the margins of the established educational system. In spite the ICT policy for basic education in Kenya, minimal outcome is seen in the use of ICT as an educational tool in teachin...
ABSTRACT Performance is multidimensional involving elements such as: economic performance sales, productivity, profit, social performance, employee and customer satisfaction, legal performance obeying of laws, social performance adoption of conduct norms based on ethical considerations. A competitive strategy is the search for a favourable competitive positioning in the industry. It is concerned with how a company can gain advantage through a distinctive way of competing. It aims at establish...
ABSTRACT The telecommunication industry has responded to the changing business environment with several strategies aimed at maintaining and consequently growing its portfolio. Telkom Kenya limited was granted exclusive monopoly for 5 years on landline operations in Kenya, but during the monopoly period it lost a significant part of its business. Most of the clients swapped fixed lines phones for mobiles from other providers and this exacerbated the competitive pressure on the company‟s per...
ABSTRACT Reward and compensation systems in any organization are a vital tool and play an important role as far as employee motivation and performance was concerned. The way organizations managed their reward and compensation systems determined or influenced the attitudes of employees towards work, as well as their performance. This study therefore sought to investigate the effects of reward and compensation systems on employee performance. Specifically, it were to analyze major levels of rew...
ABSTRACT The benefit of managing strategic change is to harness people, process and technology to achieve a competitive edge. Management of strategic change is based on the understanding of the processes so that the system design reflects real work practices and delivers userfocused outcomes. It also ensure that people understand and accept changes more readily since they understand where changes may take place in current practice, and the benefits from the change being implemented. Simi...
ABSTRACT Stress is considered to be one of the main factors affecting employees‟ performance and commitment negatively. Work-related stress is considered to be the product of an imbalance between environmental demands and individual capabilities. Recently, there is a problematic increase in cases of occupational stress related problems among employees, which have led to declining interest in their jobs, less commitment and growing impatience among the top managers. Some stress is essential ...
ABSTRACT Corporations can raise their development capital domestically or through cross-borders listing. Literature reveals that cross-listing of shares enhances firm's visibility and value, and lessens information asymmetry. However, there is scanty empirical evidence on the factors that affect cross-border firm's financial performance since this is an emerging trend in developing economies. The study concentrated on four objectives namely, cost of operations, information asymmetry, ownershi...
ABSTRACT Performance in schools has been a subject of debate coupled with criticism from stakeholders regarding poor performance and ranking. This study was conducted to determine the effects of rewards on performance of teachers in selected secondary schools in Kericho County. The objectives of the study were: to determine the effect of basic salary, overtime payment, cash for scores, recognition, and work environment on teacher performance. The study was guided by Equity Theory, Reinfo...
ABSTRACT Despite the fact that the street system has improved since the district government came into spot, a large portion of the streets are still rendered closed amid stormy season therefore abridging all developments by street inside the region. Wajir County is one of the counties facing with poor road conditions whereby during the rainy season the county is cut-off from the rest of the country. Even though the First County Integrated Development Plan 2013- 2017 showed that 40 projec...
ABSTRACT A good monitoring and evaluation system is a key ingredient to good performance of a project. It is a way of being answerable and signifying transparency to the stakeholders as it provides for accountability, transparency. It also assists learning an organization by documenting lessons gained during the execution of the projects and using the same in the ensuing project planning and implementation or by sharing with other implementers the experience earned. In Murang’a County,...
It is generally accepted that SMEs are becoming increasingly important in terms of employment, wealth creation, and the development of innovation. However many problems encounter SMEs and as a result, many firms do not reach their full potential and fail to grow. In addition it is generally known and accepted that there is a high mortality rate of SMEs within the first two years. Given this high failure rate, it becomes vital to research the factors/characteristics/management abilities that a...
Abstract The broad objective of this study was to analyse the challenges affecting the performance of utility regulators in Kenya, whereas the specific objectives of the study were, to find out the effects of regulatory framework on performance of Energy Regulatory Commission, to determine how segregation of policy formulation, policy implementation and regulatory roles affected the performance of Energy Regulatory Commission, to examine how resource allocation and utilization affected the pe...