ABSTRACT In Zanzibar, taxes are collected using a three tier system where three tax authorities are involved, namely; Tanzania Revenue Authority (TRA), Zanzibar Revenue Board (ZRB) and Zanzibar Municipal Council (ZMC). Due to that, business operators have feelings that, they were over taxed. This study, has investigated on the perceptions of small and medium business owners, on the practices of revenue collection in Zanzibar. The study specifically, was put in place to meet four objectives, n...
ABSTRACT Despite mobile banking business being a fast growing ICT-based innovation in line with the face to face traditional banking industry little is known on the performance of mobile banking business among many countries including Tanzania. A study was conducted among four mobile network operators (MNOs), namely, Vodacom MPesa, Tigo Pesa, Airtel Money and Zantel ZAP, and five banks (NMB PLC, CRDB PLC, Exim Bank, TPB and BOA), to assess the mobile banking business performance in Dar es Sa...
ABSTRACT The main objective of the study was to assess the factors that determine the effectiveness of internal audit in managing public funds. The study was conducted in Dodoma Municipal Council (DMC) using a case study approach. The study attempted to combine all perspectives for evaluation of internal audit effectiveness in the Municipal Councils. The study involved 25 respondents from three occupations that were selected purposively. The occupations were internal auditors, external audito...
ABSTRACT The study aimed at evaluating the applicability of e-leadership on project management performance in public institutions Dodoma region, Tanzania. The study identified the current ICT systems in use for project management performance in an organization, determined application of ICT in project management performance in the public organization projects by project managers and assessed the impact of e-leadership on project management performances. Open and close-ended questionnaires, se...
ABSTRACT This study assessed how rural women living with HIV/AIDS access microcredit for livelihood improvements. The study examined whether rural women living with HIV/AIDS have accesses to microcredit and the mode used by credit providers to provide microcredit. Also focused on the challenges faced by women living with HIV/AIDS when accessing microcredit and the socio-economic benefits of microcredit. The study was approached using multiple embedded case study design, where six women livin...
ABSTRACT The payment of tax by citizens and other members of community are termed as the main source of generating revenue for financing government expenditure. This study addressed three main objectives; the tax compliance level in Tanzania, the effect of perceived usefulness of tax design on tax compliance and factors that influencing usability of tax system. Data for the study was obtained by using structured questionnaire from 94 respondents in Dodoma, Tanzania. Descriptive survey resear...
ABSTRACT This study intended to examine the influence of organizational goal setting on employee work-life balance. Specifically, it attempted: to determine the influence of planning on employee work-life balance, to determine influence of monitoring on employee work-life balance and to examine influence of appraisal on employee work-life balance. The population of study comprised of employees of National Social Security Fund and Public Service Social Security Fund, where, the sample size was...
ABSTRACT This research aimed at assessing factors that determine the sustainability of Community Health Fund (CHF) taking Manyoni District as a case study. Specifically, the study covered the operationalisation of Community Health Funds (CHF), social economic factors for CHF to be used, extent of effects of CHF and effects facing the CHF. The study used a cross sectional design with a case study that aimed at getting in depth data and study the CHF once irrespectively. This study used a rand...
ABSTRACT This study assessed the performance of recruitment process in public sector in Tanzania: a case study of Dodoma municipal. This study focused on three research objectives. These include an assessment of the use of the strategies put in place by the Municipal management/local government institutions for employees‘ recruitments, determination of the outcomes of the employee recruitment strategies on the work force and the organization/management in terms of performance and determinat...
ABSTRACT Willingness of employees to work positively towards company goals and their desire to remain in the organization for a long time are very important for the success of the organization. Therefore it is essential for the organization to have the knowledge about what motivates and satisfies the employees so as to generate such organization commitment in them. Aim of the study was to find out the motivation strategies which motivate the employees and to analyze employees respond towards ...
ABSTRACT This study focused on assessing the perception of beneficiaries on health insurance services offered by National Health Insurance Fund with specific focus to examine the beneficiaries’ awareness on health insurance scheme following the introduction of NHIF, to Explore the NHIF beneficiaries’ perceptions on the accessibility and quality of health services between patients with health insurance cover and those without and to determine the challenge from beneficiaries’ perspective...
ABSTRACT The main objective of this study was to examine the influence of water supply services on consumer’s choice of water meter focusing post and pre-paid water meters in the selected water Authorities in Tanzania. Specifically, the study aimed to examine the influence of access, delivery, and affordability of water service on consumer’s choice of post and pre-paid water meters. The random sampling was used to select the sample size of this study which involve 100 customers from Song...
ABSTRACT Tourism industry in Tanzania continues to draw attention from various stakeholders. Different tour operator companies applied different pricing strategies to ensure their good performance. This study aimed to examine the pricing strategies used by tour operator companies in Tanzania and how these strategies influence their performances. A total number of 121tour operator companies in Arusha city were involved in this study. The descriptive research design which is cross sectional was...
ABSTRACT The study, sought to examine the effects of the internal controls on employees’ performance of CRDB bank of Dodoma Municipality Tanzania. The study objectives were; to explore types of the internal controls in place at the case under study, to examine the efficiency and effectiveness of the existing controls, to examine the relationship between internal controls and employee performance at CRDB bank and to explore the challenges, facing CRDB bank in implementing the internal contr...
ABSTRACT The main objective of this study was to assess motivational factors influencing performance of professional nurses in Tanzania taking as a case study of post registered nurses studying at St. John‟s university of Tanzania, Dodoma municipality. The study was conducted in Dodoma municipal Tanzania. A crosssectional research design was used where by data were collected from more than one case at a single point in time from nurses related on the motivation factors for performance. Que...