Business Management Research Papers/Topics

Customer Experience Management And Loyalty In Healthcare Sector: A Study Of Selected Private Hospitals In Lagos State, Nigeria

ABSTRACT Sequel to the emergence of the service economy, marketing, which was known for only physical goods has now widened its scope to cover all areas of services. As a result of the frantic efforts made by service marketers to ensure that services are not merely delivered, but experienced by the consumers, the world economy has witnessed a metamorphosis from a service economy to an experience economy. The healthcare sector is following suit. It is on this premise that this study exam...

Effect Of Employee Motivation On Organizational Productivity

ABSTRACT The issue of motivation has continually posed a big challenge to business organizations around the globe especially in the manufacturing industries where high levels of productivity affect or play a major role in determining the profitability, growth, development, stability and future success of an organization. Therefore an organization in a bid to achieve success in maintaining a competitive edge over its rival as well as avoid a steady decline in the productivity levels of its emp...

Pecerptions Of Students On Entrepreneurship Education And Entrepreneurial Intentions In Selected Nigerian Universities

Abstract Entrepreneurship education is considered as a potent tool for influencing students‘ learning orientation and expression of entrepreneurial implementation intentions. This study examined the effects of entrepreneurship education and learning orientation on entrepreneurial implementation intentions of students in the first four universities in Nigeria to offer a degree in entrepreneurship. Sequential explanatory mixed method was employed using survey and semi-structured interviews as...

Creating Businesses by Students, Challenges and Prospects: A Case Study of Students on the University of Cape Coast Campus

The purpose of this study was to explore and examine the challenges (impacts) and prospects of students in the University of Cape Coast. The study was built on the diffusion of innovation theory, McClelland theory, Abraham Maslow‟s Hierarchy, and Keller‟s ARCS Model to identify the variables influencing student entrepreneurship. The study was based on the following objectives : To examine the academic challenges or impact of student entrepreneurship; to examine the social challenges or im...

A Study On Factors Influencing Nigerian Online Consumer Purchase Behavior

ABSTRACT The purpose of this research is to explore the factors that influence Nigerian online consumer purchase behavior. After a detailed relevant literature and theoretical framework on factors influencing Nigerian online consumer purchase behavior, researcher framed a well-structured questionnaire for collecting required information from a sample of 300 Nigerian customers out of which 217 valid responses received. The collected data were summarized, coded, and controlled by using SPSS 21...

Effect Of Product Packaging On Nigerian Consumers’ Behaviour

ABSTRACT The sole purpose of this research is to determine the effect of product packaging on Nigerian consumers. The knowledge derived from relevant literature was used to draft out organized questionnaires to be filled by respondents residing in Yola and Jimeta towns, Adamawa State, Nigeria. A total of 270 questionnaires were distributed to respondents but only 222 questionnaires turned out valid. With the information gathered, it underwent analysis with the help of SPSS 21.0 and Microsoft...

Effect Of Financial Management Practices On Financial Performance Of County Governments In Kenya: A Case Study Of Nakuru County, Kenya

 The county governments continue to face challenges around the world. In the County Government of Nakuru, the auditor general continues to document diverse financial performance challenges. The purpose of this study was to examine the effect offinancial management practices on the  financial performance of county governments in Kenya. This study was guided by the following specific objectives; to examine the role of internal auditing on the financial performance of County Government of�...

Adequacy And Quality Of Teaching And Learning Resources In Public Primary Schools In Ndaragwa Division, Nyandarua County, Kenya.

ABSTRACT The Free Primary Education (FPE) programme was commissioned in January 2003 to provide basic education to all Kenyan children of school going age and to ease the burden of cost sharing from the parents. The public primary school class teachers were to shoulder the greatest responsibility in the implementation of this programme but the assessment of the success of this programme has not involved the class teachers who are the main stakeholders. The study therefore aimed at assessing ...

The Influence Of Privatization, Ownership Structure And Corporate Governance On Financial Performance Of Privatized Companies In Kenya

ABSTRACT This study examined the influence of privatization, ownership structure and corporate governance on financial performance of privatized companies in Kenya. The specific objectives were to: examine whether there is a significant difference between the pre- privatized and post -privatized performance and between privatized and other listed companies; examine the influence of ownership structure on financial performance of privatized companies; establish the influence of corporate gove...

Foreign Exchange Risk Hedging Techniques, Firm Specific Factors, Corporate Governance And Financial Performance Of Listed Firms In Kenya

ABSTRACT Globalization, international trade and Kenya’s floating foreign exchange rate regime have exposed Kenyan firms to foreign exchange risk. Some Kenyan firms have embraced riskhedging techniques to mitigate any losses potentially arising from the volatility of the Kenyan shilling, while others have not. Against this background, this study sought to assess the effect of foreign exchange risk hedging techniques on the financial performance of listed firms in Kenya. The specific objecti...

Effect Of Strategic Leadership And Organizational Change On Organizational Performance In Chartered Universities, Kenya

ABSTRACT Leadership has undergone much adaptation to suit the unique needs of each organization owing to the changes in globalization, technology, demographics and work practices. As a result of this evolution, institutions of higher learning globally have embraced strategic leadership. The study involved cross sectional research design and a census of all the 48 chartered universities in Kenya. Questionnaire instruments were administered to 43 Vice Chancellors and 103 Deputy Vice Chancellor...

Effect Of Entrepreneurship Education On Intention Of Engineering Students In Technical And Vocational Education And Training Institutions In Kenya

ABSTRACT Globally, both scholars and policy-makers concur that entrepreneurship is instrumental for new venture formation, economic growth and technological progress. Theoretically, there is a general inclination that entrepreneurship education automatically yields entrepreneurial intention. However, few empirical studies examining the direct influence of entrepreneurship education on entrepreneurial intention have yielded inconsistent results. Though personality traits and attitudes are crit...

Effect Of Fraud Mitigation Strategies On Tax Fraud Among Large Tax Payers In Kenya Revenue Authority

The emergence of underground economy which majorly deals with cash has led to the evolution of another category of tax fraud method because this kind of businesses does not leave a trail of any transaction making it easy to evade tax and conceal the practice. Underground economies are reluctant to transact using electronic funds transfer, credit and debit cards, does not issue invoices or cheques. Tax fraudsters manage to remain one step ahead also by using services of well-heeled lawyers and...

Organizational Breaches And Drugs Inventory Security Management In Health Institutions, Nyeri County - Kenya

ABSTRACT The study analyzed the effects of organization breaches on drug inventory security management for the health institutions in Nyeri County Kenya. The study was guided by four specific objectives; to analyze the effect of organizational regulation, storage infrastructure, skills of the staff and internal environmental factors on drug inventory security management in health institutions, Nyeri County. Drugs in health institutions are mismanaged by handlers for personal interest when th...

Predictors Of Computerized Financial Fraud Among Commercial Banks In Kenya

ABSTRACT The main objective of this study was to evaluate predictors of computerized fraud among commercial banks in Kenya. The specific objectives were; to explore the effect of Quality Management, employee’s behavior anomalies and operational red flags on computerized financial fraud in commercial bank in Kenya. The study was anchored on two theories namely theory of mindset and fraud triangle theory. The study employed a descriptive design. The study used Primary data. A target populati...


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