Impact Of Procurement Procedures On The Operation Of Kenya Commercial Banks A Case Study Of Garissa Branch

ABSTRACT

The process of procurement usually begins when the procurer starts to search the market for bidders. After identifying the suppliers, a request for bids, proposals, quotes, and information can be ~ade. However, direct contact with bidders can also· be made instead of advertising the above requests. After selecting the suitable bidders, a quality check is essential in order to confirm the suitability of the goods in question. The next step would be negotiation of the terms, conditions, quality, and delivery schedules. Logistics and payment are the next two important processes that determine the safe delivery and the payoff of goods The objectives of the study were to establish the procurement practices current used at Kenyan commercial banks, to assess the effectiveness of the practices and to find out employees perception on the procurement practices. The methodology used involved descriptive research design seeking to explore the procurement practices in Kenya commercial bank. The study targeted 25 employees who were employed in the procurement department. Primary data was collected using structured questionnaires. · Data was then analysed and presented using tables and graphs to provide a clear understanding. From the study, the researcher found that KCB need to carefully improve its procurement system so as to face the challenges and become more efficient. The study also recommended that there should be more coordination between the senior staff and other employees so as to develop proper support between the management and other staffs. 

TABLE OF CONTENT

2.5 Review of Major Issues ············································:· ............................................................. l l 2.5.1 Major procurement functional strategy areas ....................................................................... 11 2.5.2 Management Expectations and Procurement Role ............................................................... 12 2.5.3 Public Procurement ........ :: ..................................................................................................... 13 2.5.4 Procurement methods .......................................................................................................... 14 2.5.5 Procurement practices ........................................................................................................... 15 2.5.6 Methods ofprocurement ...................................................................................... : ................ 16 2.5.7 Procurement Ethics .............................................................................................................. 18 CHAPTER THREE ..................................................................................................................... 19 RESEARCH METHODOLOGY ............................................................................................... 19 3 .1 Introduction .............................................................................................................................. 19 3 .2 Research Design ...................................................................................................................... 19 3 .3 Target Population ..................................................................................................................... 19 3.4 Sampling Design and Procedure .............................................................................................. 19 3.5 Data Collection ........................................................................................................................ 20 3.6 Data Analysis and Presentation ............................................................................................... 20 CHAPTER FOUR ....................................................................................................................... 21 DATA ANALYSIS AND PRESENTATION ............................................................................. 21 4 .1. Introduction ............................................................................................................................. 21 4.2 Rate of respondents .................................................................................................................. 21 4.3 ~espondents personal Details .................................................................................................. 21 4.3.1 Sex of the respondents .......................................................................................................... 21 4.3.2 Age of the Respondents ........................................................................................................ 22 4.3.3 Educational level of the respondents .................................................................................... 22 4.4 Procurement Practices ............................................................................................................. 23 4.5 Effectiveness of the procurement Department. ........................................................................ 23 4.6 C~_allenge~ Facing Procurement Department .......................................................................... 24 4. 7 Employees Perception ............................................................................................................. 24 . . Vl CHAPTER FIVE ···········································································'.·············································26 SUMMARY, CONCLUSION AND RECOMMENDATION .................................................. 26 5.1 Introduction ............................................................................................................................ -.. 26 5 .2 Summary .................................................................................................................................. 26 5.3 Conclusion ............................................................................................................................... 27 5.4 Recommendation ..................................................................................................................... 27 5.5 Limitations of the Study ·········································································································:28 5.6 Suggestions for Further Studies .............................................................................................. 28 REFERENCES .............................................................................................................................. 29 APPENDIX I .................................................................................................................................. i APPENDIX 11 ............................................................................................................................... iv BUDGET ........................................................................................................................................ v