Management Information System and Project Success in Project Concern International, Tanzania

ABSTRACT MIS is continuously being introduced in organizations. Every new management information system is a large investment and it is hence crucial to smoothly get the users to accept the system and the new ways or working. Therefore, it is vitally important that the management information system in projects succeed. But it is commonly known that information systems in projects are very seldom completely successful and every project has to tackle various challenges. The aim of this thesis is to open up the contributions of management information systems in the project's success using a case of PCI company. This research employed descriptive cm-relational design to describe the relationship between effectiveness of management information system and project success, the study used a total population of 344 and a sample size of 220 respondents, and the questionnaire and interview guide were used as the research instrument. Descriptive statistics used in this study included frequencies, means and PLCC on correlation of variables. Data analysis using means showed that extent of effectiveness of the management information system was rated satisfactory on average ( overall mean=J .20) and the level of project success in project concern international was found to be satisfactory and (mean=J.13). The extents of management information system and project success are positive but insignificantly correlated. The researcher concluded that management information systems is a great supplement to the performance and success of the project's in the organization due to its great achievements in the past and if compared to the previous projects that were executed without MIS, there was no achievements experienced as the current achievements achieved through the help of MIS in project's success

 TABLE OF CONTENTS 

DECLARATION A ...................................................................................................................................... ii 

DECLARATION B ...................................................................................................................................... iii 

DEDICATION ............................................................................................................................................. iv 

ACKNOWLEDGEMENT ........................................................................................................................... iv 

TABLE OF CONTENTS ............................................................................................................................. vi 

LIST OF TABLES ....................................................................................................................................... ix 

LIST OF FIGURES ...................................................................................................................................... X 

LIST OF ABBREVIATIONS ...................................................................................................................... xi 

ABSTRACT ................................................................................................................................................ xii 

CHAPTER ONE ........................................................................................................................................... 1 

THE PROBLEM AND ITS SCOPE ............................................................................................................. 1 

1.1 Background of the Study ......................................................................................................................... 1 

1.2 State1nent of the Proble1n ........................................................................................................................ 5 

1.3 Purpose of the study ................................................................................................................................ 6 

1.4 Research objectives ................................................................................................................................. 6 

1.5 Research questions .................................................................................................................................. 6 

1.6 Null Hypothesis ....................................................................................................................................... 7 

1.7 Scope ....................................................................................................................................................... 7 

1.7. l Geographical Scope ............................................................................................................................. 7 

1. 7 .2 Content Scope ...................................................................................................................................... 7 

I. 7 .3 Ti1ne scope ........................................................................................................................................... 7 

1.8 Theoretical scope .................................................................................................................................... 7 

I. 9 Significance of the Study ........................................................................................................................ 8 

1.10 Operational definitions .......................................................................................................................... 8 

CHAPTER TWO ........................................................................................................................................ 10 

REVIEW OF RELATED LITERATURE .................................................................................................. 10 

2.1 Effectiveness of MIS in project concerns ............................................................................................. 10 

2.2.1 The strategic importance of information systems .............................................................................. 14 

Vl 

2.2 Information Systems and project's competitive advantage ................................................................... 15 

2.3 Implementation of MIS in an organization ........................................................................................... 16 

2.3.1 Projects Success as a result of management information system implementation ............................. 19 

2.4 Connection between the technical application and the project processes ............................................. 22 

2.5 Management support and commitment ................................................................................................. 23 

2.5.1 Project tea1n and 1nanager .................................................................................................................. 24 

2.5.2 Project management and planning ..................................................................................................... 25 

2.6 Organizational change management issues ........................................................................................... 27 

2.6.1 Con1111unication .................................................................................................................................. 28 

2.6.2 Training .............................................................................................................................................. 29 

2.6.3 Evaluation of project success ............................................................................................................. 30 

2.6.4 Technological issues and system design ............................................................................................ 30 

2.7 Gaps identified ...................................................................................................................................... 33 

CI-IAPTER THREE ..................................................................................................................................... 35 

METHODOLOGY ...................................................................................................................................... 35 

3 .0 Introduction ........................................................................................................................................... 35 

3.1 Research design ..................................................................................................................................... 35 

3.2 Data collection 1nethods ........................................................................................................................ 35 

3.3 Research Population .............................................................................................................................. 35 

Table presenting the target population and sample size .............................................................................. 36 

3.4 Satnple size ........................................................................................................................................... 36 

3.5 Reliability of the instruments of data collection ................................................................................... 37 

3.6 Data Gathering Procedures ................................................................................................................... 37 

3. 7 Data Analysis ........................................................................................................................................ 38 

3.8 Ethical Considerations .......................................................................................................................... 39 

3.9 Lirnitations of research .......................................................................................................................... 39 

CHAPTER FOUR ....................................................................................................................................... 40 

DATA ANALYSIS AND PRESENTATION ............................................................................................. 40 

4.0 Introduction ........................................................................................................................................... 40 

4.1 Demographic presentation of respondents ............................................................................................ 40 

4.2 Effectiveness of MIS in projects implemented by PCI ......................................................................... 42 

4.3 The level of Project's success on Project implemented by project Concern International. ................. .45 

4.4 The relationship between management information system and project success ................................. 50 

CHAPTER FIVE ......................................................................................................................................... 51 

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS ....................................... 51 

5.0 Introduction ........................................................................................................................................... 51 

5.1 Summary of findings and Discussion .................................................................................................... 51 

5.1.1 Objective one: Level of project success ............................................................................................. 51 

5.1.2 Objective two: Effectiveness of Management information systems implementation in project 

success ......................................................................................................................................................... 53 

5 .1.3 Objective three: relationship between MIS and project success ........................................................ 54 

5.2 Conclusions ........................................................................................................................................... 54 

5 .3 Reco1n1nendations ................................................................................................................................. 54 

REFERENCES ............................................................................................................................................ 57 

APPENDICES ............................................................................................................................................ 65 

APPENDIX 1: QUESTIONNAIRE ............................................................................................................ 65 

APPENDIX B ............................................................................................................................................. 72 

INTERVIEW QUESTIONS ....................................................................................................................... 72