Managing Crime Relating To The Operation Of Public Service Vehicles In Nairobi City County, Kenya

This study examined the management of crime in Public Service Vehicles in Nairobi County, with special focus to criminal activities on Public Service Vehicles (PSV’s) in Starehe subCounty. The specific objectives of the study were to determine the nature of crime associated with the use of PSVs; analyze the factors that influence crime in PSVs; and suggest mechanisms that will mitigate crime associated with the use of PSVs in Starehe sub-County. The research questions were adopted from the objectives of the study. The theoretical model adopted for the study was the Routine Activity Theory which was used to guide the researcher in the research methodology. The study research design adopted was descriptive survey using both qualitative and quantitative methods to collect, interpret, and present the primary and secondary data. The targeted population was derived from the PSV drivers, police officers from the sub-County; as well as, stakeholders from the PSV SACCOs, the County and National Government, National Transport and Safety Authority (NTSA), and the Civil Society. The sample technique used in the study was stratified sampling, simple random sampling and purposive sampling techniques. The proposed sample size for this study was 85. The instruments used for data collection were the semi-structured questionnaires and the key informant interviews. A pilot study was conducted in Buru Buru Division, located in Embakasi sub-County. The data was collected by the researcher himself with the help of a research assistant who administered the questionnaires. The data was collected, analyzed, and interpreted as per each objective and presented in pie charts and tables. Each chapter discussed the findings. Finally, the study concluded and the researcher made recommendations, and a future outlook on managing crime relating to the use of PSVs.