Mediation as an Alternative Method of Conflict Resolution in Nigeria (A Study of Citizens Rights and Mediation Centre, Enugu)

ABSTRACT 

The study was undertaken to explore mediation as an alternative method of conflict resolution in Nigeria with particular reference to ‘’Citizens’ Rights and Mediation Centre, Enugu. Findings were made from responses of 111 respondents from the study area. Cross-sectional survey design was adopted for this work, and were used to elicit data for this study. The study also made use of questionnaire as a means of collecting quantitative primary data. Statistical methods such as tables and percentages were employed for data analysis. The result shows that all the 8 ADR strategies/mechanisms listed in the questionnaire items were found to be applicable or available at CRMC, Enugu; available conflict/dispute resolution strategies were ineffective in resolving conflict/dispute at the CRMC, Enugu; the rate of success of the centre in disputes such as contract of employment, violence against women, debt related matter, land dispute matter and maintaining community cohesion are low; and the centre is encountering some problems due to inadequate provision of physical amenities and shortage of qualified personnel.

TABLE OF CONTENT

Title Page- - - - - - - - - - i

Approval Page- - - - - - - - - - ii

Certification Page- - - - - - - - - - iii

Dedication- - - - - - - - - - iv

Acknowledgment- - - - - - - - - - v

Abstract- - - - - - - - - - vi

Table of Contents - - - - - - - - - - vii

List of Tables- - - - - - - - - - viii

List of abbreviations/Acronyms- - - - - - - ix

CHAPTER ONE: INTRODUCTION- - - - - - 1

1.1 Background to the Study- - - - - - - - 1

1.2 Statement of the Problem- - - - - - - - 3

1.3 Research Questions- - - - - - - - - 7

1.4 Objective of the Study- - - - - - - - 8

1.5 Significance of the Study- - - - - - - - 8

1.6 Definition of Concepts- - - - - - - - 10

CHAPTER TWO: REVIEW OF LITERATURE

2.1 Review of Theoretical Literature- - - - - - - 11

2.2 Review of Relevant Theories- - - - - - - 20

2.3 Theoretical Framework - - - - - - - - 23

2.4 Study Proposition- - - - - - - - - 24

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Study Design- - - - - - - - - - 25

3.2 Study Area- - - - - - - - - - 25

3.3 Study population- -- - - - - - - - 26

3.4 The Sample Size- - - - - - - - - 27

3.5 Description of the Sample- - - - - - - - 27

3.6 Instrument/Method of Data Collection- - - - - - 27

3.7 method of data analysis- - - - - - - - 28

CHAPTER FOUR: DATA ANALYSIS AND PRESENTATION

4.1 Data presentation and Analysis- - - - - - - 29

4.2 Analysis of Interview Conducted with the Staff of CRMC Enugu - 36

CHAPTER FIVE: DISCUSSION, SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 Summary of Major Findings and Discussion- - - - - 38

5.2 Summary and Conclusion- - - - - - - - 40

5.3 Recommendations- - - - - - - - - 41

5.4 Limitation of the Study- - - - - - - - 41

5.5 Suggestions for further Research- - - - - - - 42

References- - - - - - - - - - 43

Appendix A- - - - - - - - - - 47

Appendix B- - - - - - - - - - 51